TextAnywhere Status

Status and maintenance updates for the TextAnywhere platform.

TextAnywhere Scheduled Maintenance: 27/04/2017 21:30 – TextAnywhere monthly Microsoft Patching Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status:	Pre-notification
Start Date and Time (UK time):	27/04/2017 21:30:00
End Date and Time (UK time):	27/04/2017 22:30:00
Description:	Please be advised that we, along with our hosting partner Rackspace, will be performing our monthly Microsoft patching program during the above times. We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur. It is possible that at 21.30 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way. We will update you upon completion of the maintenance.
Expected Impact:
Outbound messages:	None expected, though small delays may be seen between 21.30 and 22:00.
Inbound messages:	None expected, though small delays may be seen between 21.30 and 22:00.
Delivery statuses:	None expected, though small delays may be seen between 21.30 and 22:00.
Web services:	None expected, though small delays may be seen between 21.30 and 22:00.
Web applications:	None expected, though small delays may be seen between 21.30 and 22:00.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status:	New
Start Date and Time (UK time):	27/04/2017 21:30:00
End Date and Time (UK time):	27/04/2017 22:30:00
Description:	Please be advised that we, along with our hosting partner Rackspace, will be performing our monthly Microsoft patching program during the above times. We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur. It is possible that at 21.30 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way. We will update you upon completion of the maintenance.
Expected Impact:
Outbound messages:	None expected, though small delays may be seen between 21.30 and 22:00.
Inbound messages:	None expected, though small delays may be seen between 21.30 and 22:00.
Delivery statuses:	None expected, though small delays may be seen between 21.30 and 22:00.
Web services:	None expected, though small delays may be seen between 21.30 and 22:00.
Web applications:	None expected, though small delays may be seen between 21.30 and 22:00.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status:	Update
Description:	Please be advised that this issue is unfortunately ongoing and our network partner is continuing to work with Orange towards resolution. Again, we apologise for the inconvenience caused and we will provide further updates as we receive them. ************************************* Our network partner is still experiencing issues with Orange MO traffic. They are continuing to work towards resolution with Orange. We apologise for the inconvenience caused and we will provide further updates as we receive them. ************************************* Please be advised that our network partner has advised that they are not currently receiving messages for a number of our TextPremium shared and dedicated short code numbers from the Orange network. Our network partner is working with Orange to resolve this issue as a matter of urgency. We do apologise for any inconvenience that this issue may cause you. We will provide an update when we receive more information.
Current Impact:
Outbound messages:	No impact
Inbound messages	No inbound messages are currently being received for a number of TextPremium shared and dedicated Short Code numbers from the Orange network
Delivery statuses:	No impact
Web services:	No impact
Web applications:	No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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This is to notify you of a service issue, which may impact your use of our services, as follows:

Status:	Update
Description:	Our network partner is still experiencing issues with Orange MO traffic. They are continuing to work towards resolution with Orange. We apologise for the inconvenience caused and we will provide further updates as we receive them. *************************************** Please be advised that our network partner has advised that they are not currently receiving messages for a number of our TextPremium shared and dedicated short code numbers from the Orange network. Our network partner is working with Orange to resolve this issue as a matter of urgency. We do apologise for any inconvenience that this issue may cause you. We will provide an update when we receive more information.
Current Impact:
Outbound messages:	No impact
Inbound messages	No inbound messages are currently being received for a number of TextPremium shared and dedicated Short Code numbers from the Orange network
Delivery statuses:	No impact
Web services:	No impact
Web applications:	No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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This is to notify you of a service issue, which may impact your use of our services, as follows:

Status:	New
Description:	Please be advised that our network partner has advised that they are not currently receiving messages for a number of our TextPremium shared and dedicated short code numbers from the Orange network. Our network partner is working with Orange to resolve this issue as a matter of urgency. We do apologise for any inconvenience that this issue may cause you. We will provide an update when we receive more information.
Current Impact:
Outbound messages:	No impact
Inbound messages	No inbound messages are currently being received for a number of TextPremium shared and dedicated Short Code numbers from the Orange network
Delivery statuses:	No impact
Web services:	No impact
Web applications:	No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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