TextAnywhere Status

Status and maintenance updates for the TextAnywhere platform.

TextAnywhere Scheduled Maintenance: 15/12/2023 23:00 –

Posted on @ 11:11 am by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 15/12/2023 23:00:00
End Date and Time (UK time): 18/12/2023 09:00:00
Description: We have been required to take an action to suspend some customer’s user accounts in response to a technical incident which is currently under investigation. If prompted to reset your login credentials please pay close attention to the instructions in order to regain access. Suspended accounts will be inaccessible during this time. We appreciate your patience while we work through the necessary steps to resolve.
Expected Impact:  
  • Outbound messages:
 No impact
  • Inbound messages:
 No impact
  • Delivery statuses:
 No impact
  • Web services:
No impact
  • Web applications:
 Unable to login until password reset is completed

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 9/11/2025 12:51 PM – Webservice V3 experiencing connection issues and delays

Posted on @ 3:38 pm by TextAnywhere Support

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Monitoring
Description: Thank you again for your patience.

Service is restored and we are monitoring.

We are aware of a small number of customers who still require assistance in connectivity issues.
Current Impact:  
  • Outbound messages:
 No Impact
  • Inbound messages
 No impact
  • Delivery statuses:
 No impact
  • Web services:
 No Impact
  • Web applications:
 No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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TextAnywhere Service Alert: 9/11/2025 12:51 PM – Webservice V3 experiencing connection issues and delays

Posted on @ 3:35 pm by TextAnywhere Support

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Monitoring
Description: Thank you again for your patience.

Service is restored and we are monitoring.

We are aware of a small number of customers who still require assistance in connectivity issues.
Current Impact:  
  • Outbound messages:
 Connection timouts and delays if sending via the Webservice
  • Inbound messages
 No impact
  • Delivery statuses:
 No impact
  • Web services:
 Connection timouts and delays
  • Web applications:
 No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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TextAnywhere Service Alert: 9/11/2025 12:51 PM – Webservice V3 experiencing connection issues and delays

Posted on @ 11:11 am by TextAnywhere Support

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Update
Description: Thank you again for your patience.

Unfortunately, we are experiencing further delays and connection issues.

As soon as we receive any further updates we will let you know.
Current Impact:  
  • Outbound messages:
 Connection timouts and delays if sending via the Webservice
  • Inbound messages
 No impact
  • Delivery statuses:
 No impact
  • Web services:
 Connection timouts and delays
  • Web applications:
 No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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TextAnywhere Service Alert: 9/11/2025 12:51 PM – Webservice V3 experiencing connection issues and delays

Posted on @ 2:59 pm by TextAnywhere Support

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Update
Description: Thank you again for your patience.

Following our email this morning we wanted to provide you with an update.

The system is now up and running but we are still experiencing slow performance rates on the platform and our team are currently monitoring this closely.

As soon as we receive any further updates we will let you know.
Current Impact:  
  • Outbound messages:
 Possible delays if sending via the Webservice
  • Inbound messages
 No impact
  • Delivery statuses:
 No impact
  • Web services:
 Possible delays
  • Web applications:
 No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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TextAnywhere Service Alert: 9/11/2025 12:51 PM – Webservice V3 experiencing connection issues and delays

Posted on @ 1:00 pm by TextAnywhere Support

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: We are experiencing issues on our Webservice V3 from earlier this morning at 9am. This will effect any uses sending via
http://www.textapp.net/webservice/httpservice.aspx

We do apologies for this and the result of sending messages and are investigating for a quick resolution.
Current Impact:  
  • Outbound messages:
 Connectivity loss and delays if sending via the Webservice
  • Inbound messages
 No impact
  • Delivery statuses:
 No impact
  • Web services:
 Connectivity loss and delays
  • Web applications:
 No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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TextAnywhere Service Alert: 7/10/2025 11:13 AM – Intermittent service

Posted on @ 12:25 pm by TextAnywhere Support

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Resolved
Description: Messages that were previously stuck in a ‘sending’ status are now being delivered.

All services have been fully restored to normal levels.

We do apologise for the service interruption and for the impact this had on your organisation.
Current Impact:  
  • Outbound messages:
 None
  • Inbound messages
 None
  • Delivery statuses:
 None
  • Web services:
 None
  • Web applications:
 None

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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TextAnywhere Service Alert: 7/10/2025 11:13 AM – Intermittent service

Posted on @ 11:22 am by TextAnywhere Support

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: We are currently experiencing delays in sending messages and Intermittent services on other channels. We are monitoring the service for any further signs of issue and will update when all services have been fully restored to normal levels.

We do apologise for the service interruption and for the impact this had on your organisation.
Current Impact:  
  • Outbound messages:
 Intermittent service
  • Inbound messages
 Intermittent service
  • Delivery statuses:
 Intermittent service
  • Web services:
 Intermittent service
  • Web applications:
 Intermittent service

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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TextAnywhere Service Alert: 6/20/2025 2:01 PM – Intermittent service between 10:30 and 13:00 today

Posted on @ 2:07 pm by TextAnywhere Support

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: Earlier intermittent access issues have been resolved as at 13:00. We are monitoring the service for any further signs of issue.

All services have been fully restored.

We do apologise for the service interruption and for the impact this had on your organisation.
Current Impact:  
  • Outbound messages:
 Intermittent service
  • Inbound messages
 Intermittent service
  • Delivery statuses:
 Intermittent service
  • Web services:
 Intermittent service
  • Web applications:
 Intermittent service

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

—

TextAnywhere Scheduled Maintenance: 3/6/2025 9:30 PM – Essential Maintenance

Posted on @ 3:32 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 3/6/2025 9:30:00 PM
End Date and Time (UK time): 3/6/2025 10:30:00 PM
Description: We will be carrying out some essential maintenance at 9:30pm tomorrow evening.

This will affect some of our customer’s ability to send or receive messages. In some cases, this may also include gaining access to any of our services.

We anticipate that this maintenance window will last for 30 minutes and are sorry for any inconvenience caused
Expected Impact:  
  • Outbound messages:
 Disruption between 21:30 and 22:30.
  • Inbound messages:
 Disruption between 21:30 and 22:30.
  • Delivery statuses:
 Disruption between 21:30 and 22:30.
  • Web services:
Disruption between 21:30 and 22:30.
  • Web applications:
 Disruption between 21:30 and 22:30.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 9/16/2024 8:00 PM – Essential Maintenance

Posted on @ 3:55 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Pre-notification
Start Date and Time (UK time): 9/16/2024 8:00:00 PM
End Date and Time (UK time): 9/16/2024 8:30:00 PM
Description: We will be carrying out some essential maintenance tonight at 8pm

This will affect some of our customer’s ability to send or receive messages. In some cases, this may also include gaining access to any of our services.

We anticipate that this maintenance window will last for 30 minutes and are sorry for any inconvenience caused
Expected Impact:  
  • Outbound messages:
 Disruption between 20.00 and 20:30
  • Inbound messages:
 Disruption between 20.00 and 20:30
  • Delivery statuses:
 Disruption between 20.00 and 20:30
  • Web services:
Disruption between 20.00 and 20:30
  • Web applications:
 Disruption between 20.00 and 20:30

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.