Status and maintenance updates for the TextAnywhere platform.

TextAnywhere Service Alert: 12/04/2017 11:00 – Issue for TextPremium clients with shared and dedicated Short Codes

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: Please be advised that our network partner has advised that they are not currently receiving messages for a number of our TextPremium shared and dedicated short code numbers from the Orange network.

Our network partner is working with Orange to resolve this issue as a matter of urgency.

We do apologise for any inconvenience that this issue may cause you.

We will provide an update when we receive more information.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No inbound messages are currently being received for a number of TextPremium shared and dedicated Short Code numbers from the Orange network
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.