TextAnywhere StatusStatus Home

Change of bank account details

Dear Customer,

Change of bank account details – SRCL trading as TextAnywhere

SRCL is in the process of streamlining banking operations and as a consequence TextAnywhere, a wholly owned subsidiary of SRCL, will be changing bank account from February the 1st 2018.

Please amend your records to ensure all future BACS payments are credited to our new account as follows:-

New Details Old Details
Bank HSBC Barclays
Sort Code 40-02-50 20-71-14
A/C Number 71425838 50028053
Swift MIDLGB22 BARCGB2106P
IBAN GB93MIDL40025071425838 GB22 BARC 2071 1450 0280 53
A/C Name TextAnywhere TextAnywhere

Any payments currently in your systems can be paid to Barclays but please make all subsequent payments to our new HSBC account.

You can continue to purchase products online through our secure portal as usual.

Should you have any queries or require any further clarification on this change, please do not hesitate to contact me at drichardson@srcl.com or by telephone 0333 240 4426.

Yours faithfully,

Darren Richardson

European Treasury Manager

TextAnywhere Service Alert: 18/01/2018 10:13 – O2 Service Issue

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Resolved
Description: Our service providers have confirmed that this issue is now resolved.

Please accept our apologies on behalf of the operator for any inconvenience caused.

*****************************

Please be advised that the issue is still ongoing. O2 are working to resolve the issue as quickly as possible and we will provide further updates as we receive them.

Again on behalf of the operator, we apologise for the inconvenience caused.

*****************************

Please be advised that the issue is still ongoing. We will provide further updates as we receive them.

On behalf of the operator, we apologise for the inconvenience caused.

*****************************

Please be advised that O2 is currently experiencing an issue on their platform. The operator is working to resolve the issue as quickly as possible.

Clients may experience MT and MO delays or rejects to O2.

We appreciate your patience while the operator works to resolve the issue. We will keep you updated with the latest developments.

On behalf of the operator, we apologise for any inconvenience caused.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 18/01/2018 10:13 – O2 Service Issue

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Update
Description: Please be advised that the issue is still ongoing. O2 are working to resolve the issue as quickly as possible and we will provide further updates as we receive them.

Again on behalf of the operator, we apologise for the inconvenience caused.

*****************************

Please be advised that the issue is still ongoing. We will provide further updates as we receive them.

On behalf of the operator, we apologise for the inconvenience caused.

*****************************

Please be advised that O2 is currently experiencing an issue on their platform. The operator is working to resolve the issue as quickly as possible.

Clients may experience MT and MO delays or rejects to O2.

We appreciate your patience while the operator works to resolve the issue. We will keep you updated with the latest developments.

On behalf of the operator, we apologise for any inconvenience caused.

Current Impact:  
  • Outbound messages:
Possible delays or rejects for O2 traffic.
  • Inbound messages
Possible delays or rejects for O2 traffic.
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 18/01/2018 10:13 – O2 Service Issue

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Update
Description: Please be advised that the issue is still ongoing. We will provide further updates as we receive them.

On behalf of the operator, we apologise for the inconvenience caused.

*****************************

Please be advised that O2 is currently experiencing an issue on their platform. The operator is working to resolve the issue as quickly as possible.

Clients may experience MT and MO delays or rejects to O2.

We appreciate your patience while the operator works to resolve the issue. We will keep you updated with the latest developments.

On behalf of the operator, we apologise for any inconvenience caused.

Current Impact:  
  • Outbound messages:
Possible delays or rejects for O2 traffic.
  • Inbound messages
Possible delays or rejects for O2 traffic.
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 18/01/2018 10:13 – O2 Service Issue

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: Please be advised that O2 is currently experiencing an issue on their platform. The operator is working to resolve the issue as quickly as possible.

Clients may experience MT and MO delays or rejects to O2.

We appreciate your patience while the operator works to resolve the issue. We will keep you updated with the latest developments.

On behalf of the operator, we apologise for any inconvenience caused.

Current Impact:  
  • Outbound messages:
Possible delays or rejects for O2 traffic.
  • Inbound messages
Possible delays or rejects for O2 traffic.
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 12/12/2017 16:27 – Issue for TextPremium clients with shared and dedicated Short Codes

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Resolved
Description: Our network partner has confirmed that the issue has been resolved and we can also confirm that we began receiving messages again at 16:43 GMT.

All queued messages now been processed.

We apologise for the inconvenience caused.

****************************************

Please be advised that we are not currently receiving messages to our TextPremium shared and dedicated short code numbers. The issue began at 16:02 GMT.

Messages destined for your short code services are temporarily not being sent to us, due to an issue with our network operator partner. Our partner is working on the issue and expects to resolve this issue shortly.

Any messages sent by handsets to your services will be queued by the network operators, and delivered to you on resolution of the issue. Any outbound premium messages destined for handsets will be queued by us and processed by our partner on resolution of the issue.

We do apologise for any inconvenience that this issue may cause you.

We will provide an update when we receive more information.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 12/12/2017 16:27 – Issue for TextPremium clients with shared and dedicated Short Codes

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: Please be advised that we are not currently receiving messages to our TextPremium shared and dedicated short code numbers. The issue began at 16:02 GMT.

Messages destined for your short code services are temporarily not being sent to us, due to an issue with our network operator partner. Our partner is working on the issue and expects to resolve this issue shortly.

Any messages sent by handsets to your services will be queued by the network operators, and delivered to you on resolution of the issue. Any outbound premium messages destined for handsets will be queued by us and processed by our partner on resolution of the issue.

We do apologise for any inconvenience that this issue may cause you.

We will provide an update when we receive more information.

Current Impact:  
  • Outbound messages:
No outbound PSMS messages.
  • Inbound messages
No inbound messages are currently being received for TextPremium shared and dedicated Short Code numbers
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 04/12/2017 16:29 – Issue for TextPremium clients with shared and dedicated Short Codes between 15:54 and 16:29 GMT

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Monitoring
Description: Please be advised that one of our network providers for our TextPremium shared and dedicated short code numbers experienced an issue between 15:54 and 16:29 GMT today.

During this period no inbound messages were received, however the messages were queued and were received on the resumption of servce at 16:29 GMT. We are continuing to monitor.

On behalf of the network provider we apologise for the inconvenience caused.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
Message were delayed during the period, but there is no current impact.
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 31/10/2017 15:20 – Issue for TextPremium clients with shared and dedicated Short Codes

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Resolved
Description: Please be advised that we are not currently receiving messages to our TextPremium shared and dedicated short code numbers.

Messages destined for your short code services are temporarily not being sent to us, due to an issue with our network operator partner. Our partner is working on the issue and expects to resolve this issue shortly.

Any messages sent by handsets to your services will be queued by the network operators, and delivered to you on resolution of the issue. Any outbound premium messages destined for handsets will be queued by us and processed by our partner on resolution of the issue.

Once resolved, we will be working with our network partner to better understand the cause of the issue, and to receive confidence that the issue will not be repeated.

We do apologise for any inconvenience that this issue may cause you.

We will provide an update when we receive more information.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No inbound messages are currently being received for TextPremium shared and dedicated Short Code numbers
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 31/10/2017 15:20 – Issue for TextPremium clients with shared and dedicated Short Codes

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: Please be advised that we are not currently receiving messages to our TextPremium shared and dedicated short code numbers.

Messages destined for your short code services are temporarily not being sent to us, due to an issue with our network operator partner. Our partner is working on the issue and expects to resolve this issue shortly.

Any messages sent by handsets to your services will be queued by the network operators, and delivered to you on resolution of the issue. Any outbound premium messages destined for handsets will be queued by us and processed by our partner on resolution of the issue.

Once resolved, we will be working with our network partner to better understand the cause of the issue, and to receive confidence that the issue will not be repeated.

We do apologise for any inconvenience that this issue may cause you.

We will provide an update when we receive more information.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No inbound messages are currently being received for TextPremium shared and dedicated Short Code numbers
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

Back to Top