Posted at 9:47 am by & filed under Status Update.

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Resolved
Description: We can confirm that the issue has now been resolved.

Please accept our apologies for the inconvenience caused.

****************************************************

Please be aware that we are currently experiencing delays in receiving emails to textanywhere.net addresses.

Please note that this issue is not related to SMS-based email traffic (e.g. textapp.net, mail2txt.net). These remain unaffected and are operating normally.

We will of course respond to emails as soon as they are received and we apologise for the inconvenience caused.

Updates will be provided as soon as they become available.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

Posted at 4:52 pm by & filed under Status Update.

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: Please be aware that we are currently experiencing delays in receiving emails to textanywhere.net addresses.

Please note that this issue is not related to SMS-based email traffic (e.g. textapp.net, mail2txt.net). These remain unaffected and are operating normally.

We will of course respond to emails as soon as they are received and we apologise for the inconvenience caused.

Updates will be provided as soon as they become available.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

Posted at 10:41 am by & filed under Scheduled Maintenance.

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 05/08/2016 02:00:00
End Date and Time (UK time): 05/08/2016 06:00:00
Description: Please be advised that we, along with our hosting partner Rackspace, will be performing planned infrastructure maintenance during the above times.

We do not expect any outages to our services during these times, however there are expected to be instances of latency and/or packet loss lasting up to 30 seconds each during the maintenance period.

We apologise for any inconvenience this may cause.

Expected Impact:  
  • Outbound messages:
None expected, though small delays may be seen during the maintenance period.
  • Inbound messages:
None expected, though small delays may be seen during the maintenance period.
  • Delivery statuses:
None expected, though small delays may be seen during the maintenance period.
  • Web services:
None expected, though small delays may be seen during the maintenance period.
  • Web applications:
None expected, though small delays may be seen during the maintenance period.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

Posted at 3:56 am by & filed under Scheduled Maintenance.

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Completed
Start Date and Time (UK time): 20/07/2016 21:00:00
End Date and Time (UK time): 20/07/2016 22:00:00
Description: We can now confirm that the maintenance is complete and message reporting is now available.

We apologise for any inconvenience caused.

*******************************

Please note that the maintenance is about to commence during which Message Reporting will be unavailable.

We will provide an update when the work has been completed.

*************************************************

Please be advised that we will be undertaking planned maintenance on our network infrastructure during the above period.

During the maintenance period Message Reporting via the TextAnywhere website will be unavailable.

However no other services are affected by this maintenance.

We apologise for any inconvenience this may cause.

Expected Impact:
  • Outbound messages:
No impact
  • Inbound messages:
No impact
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
Message Reporting unavailable, all other services available as normal.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

Posted at 9:03 pm by & filed under Scheduled Maintenance.

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Pre-notification
Start Date and Time (UK time): 20/07/2016 21:00:00
End Date and Time (UK time): 20/07/2016 22:00:00
Description: Please note that the maintenance is about to commence during which Message Reporting will be unavailable.

We will provide an update when the work has been completed.

*************************************************

Please be advised that we will be undertaking planned maintenance on our network infrastructure during the above period.

During the maintenance period Message Reporting via the TextAnywhere website will be unavailable.

However no other services are affected by this maintenance.

We apologise for any inconvenience this may cause.

Expected Impact:  
  • Outbound messages:
No impact
  • Inbound messages:
No impact
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
Message Reporting unavailable, all other services available as normal.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

Posted at 12:31 pm by & filed under Status Update.

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Resolved
Description: BT have confirmed that the the issue is now resolved.

Thank you for your patience and understanding.

****************************************************

BT are currently experiencing issues with their network infrastructure which may cause connectivity issues for certain customers to our services.

Unfortunately this an external issue and out of our control. Further information can be found on BT’s Services Status page at https://btbusiness.custhelp.com/app/service_status/

We apologise for the inconvenience this is causing and will provide updates as appropriate.

Current Impact:
  • Outbound messages:
No impact
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
Possible connectivity issues.
  • Web applications:
Possible connectivity issues.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

Posted at 11:04 am by & filed under Status Update.

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: BT are currently experiencing issues with their network infrastructure which may cause connectivity issues for certain customers to our services.

Unfortunately this an external issue and out of our control. Further information can be found on BT’s Services Status page at https://btbusiness.custhelp.com/app/service_status/

We apologise for the inconvenience this is causing and will provide updates as appropriate.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
Possible connectivity issues.
  • Web applications:
Possible connectivity issues.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

Posted at 11:58 am by & filed under Scheduled Maintenance.

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 20/07/2016 21:00:00
End Date and Time (UK time): 20/07/2016 22:00:00
Description: Please be advised that we will be undertaking planned maintenance on our network infrastructure during the above period.

During the maintenance period Message Reporting via the TextAnywhere website will be unavailable.

However no other services are affected by this maintenance.

We apologise for any inconvenience this may cause.

Expected Impact:  
  • Outbound messages:
No impact
  • Inbound messages:
No impact
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
Message Reporting unavailable, all other services available as normal.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

Posted at 10:41 pm by & filed under Scheduled Maintenance.

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Completed
Start Date and Time (UK time): 07/07/2016 21:30:00
End Date and Time (UK time): 07/07/2016 22:30:00
Description: Please be advised that we, along with our hosting partner Rackspace, will be performing our monthly Microsoft patching program during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

It is possible that at 21.30 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way.

We will update you upon completion of the maintenance.

Expected Impact:  
  • Outbound messages:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Inbound messages:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Delivery statuses:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Web services:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Web applications:
None expected, though small delays may be seen between 21.30 and 22:30.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

Posted at 10:37 pm by & filed under Scheduled Maintenance.

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Completed
Start Date and Time (UK time): 07/07/2016 21:30:00
End Date and Time (UK time): 07/07/2016 22:30:00
Description: Please be advised that we, along with our hosting partner Rackspace, will be performing our monthly Microsoft patching program during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

It is possible that at 21.30 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way.

We will update you upon completion of the maintenance.

Expected Impact:  
  • Outbound messages:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Inbound messages:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Delivery statuses:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Web services:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Web applications:
None expected, though small delays may be seen between 21.30 and 22:30.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.