TextAnywhere Status

TextAnywhere Scheduled Maintenance: 17/05/2018 22:00 – Planned Infrastructure Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 17/05/2018 22:00:00
End Date and Time (UK time): 18/05/2018 00:00:00
Description: Please be advised that we, along with our hosting partner Rackspace, will be performing planned maintenance on our infrastructure during the above times.

The duration of the maintenance window should be considered as ‘risk time’ where there may be a small possibility of disruption to our web applications and services as the maintenance work takes place.

We apologise for any inconvenience this may cause.

Expected Impact:  
  • Outbound messages:
None expected.
  • Inbound messages:
None expected.
  • Delivery statuses:
None expected.
  • Web services:
Small possibility of disruption to service during the maintenance window.
  • Web applications:
Small possibility of disruption to service during the maintenance window.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 17/04/2018 22:00 – Planned Infrastructure Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Pre-notification
Start Date and Time (UK time): 17/04/2018 22:00:00
End Date and Time (UK time): 17/04/2018 23:00:00
Description: Please be advised that we, along with our hosting partner Rackspace, will be performing planned maintenance on our infrastructure during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

This is a reschudule of the original maintenance planned for 12/04/2018.

Expected Impact:  
  • Outbound messages:
None expected, though small delays may be seen between 22:00 and 23:00.
  • Inbound messages:
None expected, though small delays may be seen between 22:00 and 23:00.
  • Delivery statuses:
None expected, though small delays may be seen between 22:00 and 23:00.
  • Web services:
None expected, though small delays may be seen between 22:00 and 23:00.
  • Web applications:
None expected, though small delays may be seen between 22:00 and 23:00.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 17/04/2018 22:00 – Planned Infrastructure Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 17/04/2018 22:00:00
End Date and Time (UK time): 17/04/2018 23:00:00
Description: Please be advised that we, along with our hosting partner Rackspace, will be performing planned maintenance on our infrastructure during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

This is a reschudule of the original maintenance planned for 12/04/2018.

Expected Impact:  
  • Outbound messages:
None expected, though small delays may be seen between 22:00 and 23:00.
  • Inbound messages:
None expected, though small delays may be seen between 22:00 and 23:00.
  • Delivery statuses:
None expected, though small delays may be seen between 22:00 and 23:00.
  • Web services:
None expected, though small delays may be seen between 22:00 and 23:00.
  • Web applications:
None expected, though small delays may be seen between 22:00 and 23:00.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 12/04/2018 22:30 – Planned Infrastructure Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Cancelled
Start Date and Time (UK time): 12/04/2018 22:30:00
End Date and Time (UK time): 12/04/2018 23:30:00
Description: This maintenance has been postponed and will be rescheduled at a later date.

***********************

Please be advised that we, along with our hosting partner Rackspace, will be performing planned maintenance on our infrastructure during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

Expected Impact:  
  • Outbound messages:
None expected, though small delays may be seen between 22:30 and 23:30.
  • Inbound messages:
None expected, though small delays may be seen between 22:30 and 23:30.
  • Delivery statuses:
None expected, though small delays may be seen between 22:30 and 23:30.
  • Web services:
None expected, though small delays may be seen between 22:30 and 23:30.
  • Web applications:
None expected, though small delays may be seen between 22:30 and 23:30.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 12/04/2018 22:30 – Planned Infrastructure Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Pre-notification
Start Date and Time (UK time): 12/04/2018 22:30:00
End Date and Time (UK time): 12/04/2018 23:30:00
Description: Please be advised that we, along with our hosting partner Rackspace, will be performing planned maintenance on our infrastructure during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

Expected Impact:  
  • Outbound messages:
None expected, though small delays may be seen between 22:30 and 23:30.
  • Inbound messages:
None expected, though small delays may be seen between 22:30 and 23:30.
  • Delivery statuses:
None expected, though small delays may be seen between 22:30 and 23:30.
  • Web services:
None expected, though small delays may be seen between 22:30 and 23:30.
  • Web applications:
None expected, though small delays may be seen between 22:30 and 23:30.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 12/04/2018 22:30 – Planned Infrastructure Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 12/04/2018 22:30:00
End Date and Time (UK time): 12/04/2018 23:30:00
Description: Please be advised that we, along with our hosting partner Rackspace, will be performing planned maintenance on our infrastructure during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

Expected Impact:  
  • Outbound messages:
None expected, though small delays may be seen between 22:30 and 23:30.
  • Inbound messages:
None expected, though small delays may be seen between 22:30 and 23:30.
  • Delivery statuses:
None expected, though small delays may be seen between 22:30 and 23:30.
  • Web services:
None expected, though small delays may be seen between 22:30 and 23:30.
  • Web applications:
None expected, though small delays may be seen between 22:30 and 23:30.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 05/04/2018 21:30 – TextAnywhere monthly Microsoft Patching Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Completed
Start Date and Time (UK time): 05/04/2018 21:30:00
End Date and Time (UK time): 05/04/2018 23:00:00
Description: Please be advised that we, along with our hosting partner Rackspace, will be performing our monthly Microsoft patching program during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

It is possible that at 21.30 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way.

We will update you upon completion of the maintenance.

Expected Impact:  
  • Outbound messages:
None expected, though small delays may be seen between 21.30 and 23:00.
  • Inbound messages:
None expected, though small delays may be seen between 21.30 and 23:00.
  • Delivery statuses:
None expected, though small delays may be seen between 21.30 and 23:00.
  • Web services:
None expected, though small delays may be seen between 21.30 and 23:00.
  • Web applications:
None expected, though small delays may be seen between 21.30 and 23:00.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 05/04/2018 21:30 – TextAnywhere monthly Microsoft Patching Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Pre-notification
Start Date and Time (UK time): 05/04/2018 21:30:00
End Date and Time (UK time): 05/04/2018 23:00:00
Description: Please be advised that we, along with our hosting partner Rackspace, will be performing our monthly Microsoft patching program during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

It is possible that at 21.30 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way.

We will update you upon completion of the maintenance.

Expected Impact:  
  • Outbound messages:
None expected, though small delays may be seen between 21.30 and 23:00.
  • Inbound messages:
None expected, though small delays may be seen between 21.30 and 23:00.
  • Delivery statuses:
None expected, though small delays may be seen between 21.30 and 23:00.
  • Web services:
None expected, though small delays may be seen between 21.30 and 23:00.
  • Web applications:
None expected, though small delays may be seen between 21.30 and 23:00.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 05/04/2018 21:30 – TextAnywhere monthly Microsoft Patching Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 05/04/2018 21:30:00
End Date and Time (UK time): 05/04/2018 23:00:00
Description: Please be advised that we, along with our hosting partner Rackspace, will be performing our monthly Microsoft patching program during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

It is possible that at 21.30 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way.

We will update you upon completion of the maintenance.

Expected Impact:  
  • Outbound messages:
None expected, though small delays may be seen between 21.30 and 23:00.
  • Inbound messages:
None expected, though small delays may be seen between 21.30 and 23:00.
  • Delivery statuses:
None expected, though small delays may be seen between 21.30 and 23:00.
  • Web services:
None expected, though small delays may be seen between 21.30 and 23:00.
  • Web applications:
None expected, though small delays may be seen between 21.30 and 23:00.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

Security update

To keep your data safe we employ a number of different methods, 2 of these are our PCI compliance and the use of HTTPS at the start of our web address.

Due to changes in the way data is secured over HTTPS and in line with our PCI compliance come June 2018 we will be making a change to only support TLS (Transport Layer Security) 1.1 or higher. More information can be found on this at the link below:

https://blog.pcisecuritystandards.org/are-you-ready-for-30-june-2018-sayin-goodbye-to-ssl-early-tls

If you are using one of the modern browsers on a modern operating system this shouldn’t affect you, you can check to see which version of TLS your browser supports by visiting the below link:
https://www.ssllabs.com/ssltest/viewMyClient.html

The first box on this page is enough to confirm if you can connect via TLS 1.1 or higher, such as the image shows below.

If this shows anything other than TLS 1.1, TLS 1.2 or TLS 1.3 then you will need to change the settings in your current browser, update your browser or install a new one and then repeat this process to confirm you’ll still be able to access our site and many others.

This change also applies to our TextGateway Web/HTTP(S) services so please ensure any environments that are accessing these services via HTTPS are able to do so using TLS 1.1 or above.

After June this year if you are not able to connect/use TLS 1.1 or higher you will no longer be able to access the TextAnywhere service.

If you need any help with the above we suggest you contact your IT department or an IT professional.

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