Status and maintenance updates for the TextAnywhere platform.
This is to notify you of a service issue, which may impact your use of our services, as follows:
| Status: | Resolved |
| Description: | Deskttop utility issue has been resolved. |
| Current Impact: | |
|
No impact |
|
No impact |
|
No impact |
|
No impact |
|
No impact |
If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.
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This is to notify you of a service issue, which may impact your use of our services, as follows:
| Status: | New |
| Description: | Some customers may currently be experiencing issues with the Desktop Utility, while we investigate the issue you can access your account via our website here
https://textanywhere.textapp.net/web/Login/LoginMain.aspx We are aware of the issue and are urgently investigating. We will provide further updates as soon as possible and apologise for the inconvenience caused. |
| Current Impact: | |
|
No impact |
|
No impact |
|
No impact |
|
No impact |
|
No impact |
If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.
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This is to notify you of an upcoming TextAnywhere scheduled maintenance window.
| Status: | New |
| Start Date and Time (UK time): | 13/10/2023 17:00:00 |
| End Date and Time (UK time): | 20/10/2023 20:00:00 |
| Description: | Some customers may currently be experiencing issues with the Desktop Utility, while we investigate the issue you can access your account via our website here:
https://textanywhere.textapp.net/web/Login/LoginMain.aspx We are aware of the issue and are urgently investigating. We will provide further updates as soon as possible and apologise for the inconvenience caused. |
| Expected Impact: | |
|
No impact |
|
No impact |
|
No impact |
|
No impact |
|
No impact |
If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.
This is to notify you of an upcoming TextAnywhere scheduled maintenance window.
| Status: | Completed |
| Start Date and Time (UK time): | 09/09/2023 19:00:00 |
| End Date and Time (UK time): | 10/09/2023 00:00:00 |
| Description: | We will be carrying out some essential maintenance at 7pm.
This will affect all customer’s ability to send or receive messages. In some cases, this may also include gaining access to any of our services. We anticipate that this maintenance window could last for 4 hours and are sorry for any inconvenience caused |
| Expected Impact: | |
|
Disruption between 19.00 and 00:00 |
|
Disruption between 19.00 and 00:00 |
|
Disruption between 19.00 and 00:00 |
|
Disruption between 19.00 and 00:00 |
|
Disruption between 19.00 and 00:00 |
If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.
This is to notify you of an upcoming TextAnywhere scheduled maintenance window.
| Status: | Pre-notification |
| Start Date and Time (UK time): | 09/09/2023 19:00:00 |
| End Date and Time (UK time): | 10/09/2023 00:00:00 |
| Description: | We will be carrying out some essential maintenance at 7pm.
This will affect all customer’s ability to send or receive messages. In some cases, this may also include gaining access to any of our services. We anticipate that this maintenance window could last for 4 hours and are sorry for any inconvenience caused |
| Expected Impact: | |
|
Disruption between 19.00 and 00:00 |
|
Disruption between 19.00 and 00:00 |
|
Disruption between 19.00 and 00:00 |
|
Disruption between 19.00 and 00:00 |
|
Disruption between 19.00 and 00:00 |
If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.
This is to notify you of an upcoming TextAnywhere scheduled maintenance window.
| Status: | New |
| Start Date and Time (UK time): | 14/09/2023 21:00:00 |
| End Date and Time (UK time): | 15/09/2023 00:00:00 |
| Description: | Please be advised that we will be performing our monthly Microsoft patching program during the above times.
We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur. It is possible that at 21:00 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way. We will update you upon completion of the maintenance. |
| Expected Impact: | |
|
None expected, though small delays may be seen between 21:00 and 00:00. |
|
None expected, though small delays may be seen between 21:00 and 00:00. |
|
None expected, though small delays may be seen between 21:00 and 00:00. |
|
None expected, though small delays may be seen between 21:00 and 00:00. |
|
None expected, though small delays may be seen between 21:00 and 00:00. |
If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.
This is to notify you of an upcoming TextAnywhere scheduled maintenance window.
| Status: | New |
| Start Date and Time (UK time): | 09/09/2023 19:00:00 |
| End Date and Time (UK time): | 10/09/2023 00:00:00 |
| Description: | We will be carrying out some essential maintenance at 7pm.
This will affect all customer’s ability to send or receive messages. In some cases, this may also include gaining access to any of our services. We anticipate that this maintenance window could last for 4 hours and are sorry for any inconvenience caused |
| Expected Impact: | |
|
Disruption between 19.00 and 00:00 |
|
Disruption between 19.00 and 00:00 |
|
Disruption between 19.00 and 00:00 |
|
Disruption between 19.00 and 00:00 |
|
Disruption between 19.00 and 00:00 |
If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.
This is to notify you of an upcoming TextAnywhere scheduled maintenance window.
| Status: | New |
| Start Date and Time (UK time): | 17/08/2023 21:00:00 |
| End Date and Time (UK time): | 18/08/2023 00:00:00 |
| Description: | Please be advised that we, along with our hosting partner Rackspace, will be performing our monthly Microsoft patching program during the above times.
We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur. It is possible that at 20.00 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way. We will update you upon completion of the maintenance. |
| Expected Impact: | |
|
None expected, though small delays may be seen between 21:00 and 00:00. |
|
None expected, though small delays may be seen between 21:00 and 00:00. |
|
None expected, though small delays may be seen between 21:00 and 00:00. |
|
None expected, though small delays may be seen between 21:00 and 00:00. |
|
None expected, though small delays may be seen between 21:00 and 00:00. |
If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.
This is to notify you of a service issue, which may impact your use of our services, as follows:
| Status: | Resolved |
| Description: | Our provider has confirmed that the issue has now been resolved.
Please accept our apologies for any inconvenience caused. *************************************** Please be advised that out platform is currently experiencing delays receiving inbound message traffic to some our UK inbound numbers. Our provider is working on the issue with the highest priority. Our outbound message services remain unaffected. We will provide further updates as we receive them and we apologise for any inconvenience caused. |
| Current Impact: | |
|
No impact |
|
No impact |
|
No impact |
|
No impact |
|
No impact |
If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.
—
This is to notify you of a service issue, which may impact your use of our services, as follows:
| Status: | New |
| Description: | Please be advised that out platform is currently experiencing delays receiving inbound message traffic to some our UK inbound numbers.
Our provider is working on the issue with the highest priority. Our outbound message services remain unaffected. We will provide further updates as we receive them and we apologise for any inconvenience caused. |
| Current Impact: | |
|
No impact |
|
Possible delays receiving inbound message traffic. |
|
No impact |
|
No impact |
|
No impact |
If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.
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