TextAnywhere Status

Status and maintenance updates for the TextAnywhere platform.

Author: TextAnywhere Support

TextAnywhere Scheduled Maintenance: 9/16/2024 8:00 PM – Essential Maintenance

Posted on @ 3:55 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Pre-notification
Start Date and Time (UK time): 9/16/2024 8:00:00 PM
End Date and Time (UK time): 9/16/2024 8:30:00 PM
Description: We will be carrying out some essential maintenance tonight at 8pm

This will affect some of our customer’s ability to send or receive messages. In some cases, this may also include gaining access to any of our services.

We anticipate that this maintenance window will last for 30 minutes and are sorry for any inconvenience caused
Expected Impact:  
  • Outbound messages:
 Disruption between 20.00 and 20:30
  • Inbound messages:
 Disruption between 20.00 and 20:30
  • Delivery statuses:
 Disruption between 20.00 and 20:30
  • Web services:
Disruption between 20.00 and 20:30
  • Web applications:
 Disruption between 20.00 and 20:30

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 9/3/2024 8:00 PM – Essential Maintenance

Posted on @ 1:16 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Pre-notification
Start Date and Time (UK time): 9/3/2024 8:00:00 PM
End Date and Time (UK time): 9/3/2024 10:00:00 PM
Description: We will be carrying out some essential maintenance at 8pm

This will affect some of our customer’s ability to send or receive messages. In some cases, this may also include gaining access to any of our services.

We anticipate that this maintenance window will last for 30 minutes and are sorry for any inconvenience caused
Expected Impact:  
  • Outbound messages:
 Disruption between 20.00 and 22:00
  • Inbound messages:
 Disruption between 20.00 and 22:00
  • Delivery statuses:
 Disruption between 20.00 and 22:00
  • Web services:
Disruption between 20.00 and 22:00
  • Web applications:
 Disruption between 20.00 and 22:00

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 7/25/2024 10:22 AM – Threhold update is not functioning and is being investigated

Posted on @ 10:30 am by TextAnywhere Support

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: We have identified an issue with the threshold dates for customer alert/ block & whitelabel block.
Please email customer support for assistance.
Current Impact:  
  • Outbound messages:
 If you have reached your threshold outbound messages will not be sent.
  • Inbound messages
 No impact
  • Delivery statuses:
 No impact
  • Web services:
 If you have reached your threshold outbound messages will not be sent.
  • Web applications:
 No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

—

TextAnywhere Scheduled Maintenance: 4/11/2024 8:00 PM – TextAnywhere Microsoft Patching Maintenance

Posted on @ 2:36 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 4/11/2024 8:00:00 PM
End Date and Time (UK time): 4/11/2024 9:00:00 PM
Description: Please be advised that we will be performing our monthly Microsoft patching program during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

It is possible that between 20:00 – 21:00 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way.

We will update you upon completion of the maintenance.
Expected Impact:  
  • Outbound messages:
 None expected, though small delays may be seen between 20:00 and 00:00.
  • Inbound messages:
 None expected, though small delays may be seen between 20:00 and 00:00.
  • Delivery statuses:
 None expected, though small delays may be seen between 20:00 and 00:00.
  • Web services:
None expected, though small delays may be seen between 20:00 and 00:00.
  • Web applications:
 None expected, though small delays may be seen between 20:00 and 00:00.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 4/4/2024 8:00 PM – TextAnywhere Microsoft Patching Maintenance

Posted on @ 12:14 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 4/4/2024 8:00:00 PM
End Date and Time (UK time): 4/4/2024 10:00:00 PM
Description: Please be advised that we will be performing our monthly Microsoft patching program during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

It is possible that at 21:00 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way.

We will update you upon completion of the maintenance.
Expected Impact:  
  • Outbound messages:
 None expected, though small delays may be seen between 20:00 and 00:00.
  • Inbound messages:
 None expected, though small delays may be seen between 20:00 and 00:00.
  • Delivery statuses:
 None expected, though small delays may be seen between 20:00 and 00:00.
  • Web services:
None expected, though small delays may be seen between 20:00 and 00:00.
  • Web applications:
 None expected, though small delays may be seen between 20:00 and 00:00.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 3/21/2024 8:00 PM – TextAnywhere Patching Maintenance

Posted on @ 8:18 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 3/21/2024 8:00:00 PM
End Date and Time (UK time): 3/21/2024 9:00:00 PM
Description: Please be advised that we will be performing our patching during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

It is possible that there may be brief interruptions in service during this period as the database cluster components are patched and failover in an orderly, structured way.

We will update you upon completion of the maintenance.
Expected Impact:  
  • Outbound messages:
 None expected, though small delays may be seen between 20:00 and 21:00.
  • Inbound messages:
 None expected, though small delays may be seen between 20:00 and 21:00.
  • Delivery statuses:
 None expected, though small delays may be seen between 20:00 and 21:00.
  • Web services:
None expected, though small delays may be seen between 20:00 and 21:00.
  • Web applications:
 None expected, though small delays may be seen between 20:00 and 21:00.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 2/5/2024 8:00 PM – TextAnywhere Patching Maintenance

Posted on @ 4:41 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 2/5/2024 8:00:00 PM
End Date and Time (UK time): 2/5/2024 9:00:00 PM
Description: Please be advised that we will be performing our patching during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

It is possible that there may be brief interruptions in service during this period as the database cluster components are patched and failover in an orderly, structured way.

We will update you upon completion of the maintenance.
Expected Impact:  
  • Outbound messages:
 None expected, though small delays may be seen between 20:00 and 21:00.
  • Inbound messages:
 None expected, though small delays may be seen between 20:00 and 21:00.
  • Delivery statuses:
 None expected, though small delays may be seen between 20:00 and 21:00.
  • Web services:
None expected, though small delays may be seen between 20:00 and 21:00.
  • Web applications:
 None expected, though small delays may be seen between 20:00 and 21:00.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 2/1/2024 8:00 PM – TextAnywhere Patching Maintenance

Posted on @ 2:23 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 2/1/2024 8:00:00 PM
End Date and Time (UK time): 2/1/2024 11:00:00 PM
Description: Please be advised that we will be performing our patching during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

It is possible that there may be brief interruptions in service during this period as the database cluster components are patched and failover in an orderly, structured way.

We will update you upon completion of the maintenance.
Expected Impact:  
  • Outbound messages:
 None expected, though small delays may be seen between 20:00 and 23:00.
  • Inbound messages:
 None expected, though small delays may be seen between 20:00 and 23:00.
  • Delivery statuses:
 None expected, though small delays may be seen between 20:00 and 23:00.
  • Web services:
None expected, though small delays may be seen between 20:00 and 23:00.
  • Web applications:
 None expected, though small delays may be seen between 20:00 and 23:00.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 1/18/2024 12:17 PM – Desktop Utility for Stripe payments

Posted on @ 12:19 pm by TextAnywhere Support

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: Desktop utility for Stripe payment is unavailable. Please use the online payment payment method whilst this issue is being investigated.
Current Impact:  
  • Outbound messages:
 No impact
  • Inbound messages
 No impact
  • Delivery statuses:
 No impact
  • Web services:
 No impact
  • Web applications:
 No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

—

TextAnywhere Scheduled Maintenance: 22/12/2023 16:00 –

Posted on @ 5:00 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Update
Start Date and Time (UK time): 22/12/2023 16:00:00
End Date and Time (UK time): 25/12/2023 17:00:00
Description: We apologise for any inconvenience you may have experienced in being able to log into your account.
To access your account please follow one of the two actions:
If you have not attempted to reset your password since 15th December please do so following the password reset instructions within the log in screen. Please pay close attention to the password strength tips where prompted.
If you have changed your password since 15th December and found your account to be suspended please now use your new password to gain access to your account.
Expected Impact:  
  • Outbound messages:
 No impact
  • Inbound messages:
 No impact
  • Delivery statuses:
 No impact
  • Web services:
No impact
  • Web applications:
 Unable to login until password reset is completed

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.