TextAnywhere Status

Status and maintenance updates for the TextAnywhere platform.

TextAnywhere Scheduled Maintenance: 20/07/2016 21:00 – Planned Infrastructure Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status:	Pre-notification
Start Date and Time (UK time):	20/07/2016 21:00:00
End Date and Time (UK time):	20/07/2016 22:00:00
Description:	Please note that the maintenance is about to commence during which Message Reporting will be unavailable. We will provide an update when the work has been completed. ************************************************* Please be advised that we will be undertaking planned maintenance on our network infrastructure during the above period. During the maintenance period Message Reporting via the TextAnywhere website will be unavailable. However no other services are affected by this maintenance. We apologise for any inconvenience this may cause.
Expected Impact:
Outbound messages:	No impact
Inbound messages:	No impact
Delivery statuses:	No impact
Web services:	No impact
Web applications:	Message Reporting unavailable, all other services available as normal.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status:	Resolved
Description:	BT have confirmed that the the issue is now resolved. Thank you for your patience and understanding. **************************************************** BT are currently experiencing issues with their network infrastructure which may cause connectivity issues for certain customers to our services. Unfortunately this an external issue and out of our control. Further information can be found on BT’s Services Status page at https://btbusiness.custhelp.com/app/service_status/ We apologise for the inconvenience this is causing and will provide updates as appropriate.
Current Impact:
Outbound messages:	No impact
Inbound messages	No impact
Delivery statuses:	No impact
Web services:	Possible connectivity issues.
Web applications:	Possible connectivity issues.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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This is to notify you of a service issue, which may impact your use of our services, as follows:

Status:	New
Description:	BT are currently experiencing issues with their network infrastructure which may cause connectivity issues for certain customers to our services. Unfortunately this an external issue and out of our control. Further information can be found on BT’s Services Status page at https://btbusiness.custhelp.com/app/service_status/ We apologise for the inconvenience this is causing and will provide updates as appropriate.
Current Impact:
Outbound messages:	No impact
Inbound messages	No impact
Delivery statuses:	No impact
Web services:	Possible connectivity issues.
Web applications:	Possible connectivity issues.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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