Status and maintenance updates for the TextAnywhere platform.

TextAnywhere Service Alert: 09/08/2016 16:51 – Email Delays to textanywhere.net

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Resolved
Description: We can confirm that the issue has now been resolved.

Please accept our apologies for the inconvenience caused.

****************************************************

Please be aware that we are currently experiencing delays in receiving emails to textanywhere.net addresses.

Please note that this issue is not related to SMS-based email traffic (e.g. textapp.net, mail2txt.net). These remain unaffected and are operating normally.

We will of course respond to emails as soon as they are received and we apologise for the inconvenience caused.

Updates will be provided as soon as they become available.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 09/08/2016 16:51 – Email Delays to textanywhere.net

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: Please be aware that we are currently experiencing delays in receiving emails to textanywhere.net addresses.

Please note that this issue is not related to SMS-based email traffic (e.g. textapp.net, mail2txt.net). These remain unaffected and are operating normally.

We will of course respond to emails as soon as they are received and we apologise for the inconvenience caused.

Updates will be provided as soon as they become available.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 05/08/2016 02:00 – Planned Infrastructure maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 05/08/2016 02:00:00
End Date and Time (UK time): 05/08/2016 06:00:00
Description: Please be advised that we, along with our hosting partner Rackspace, will be performing planned infrastructure maintenance during the above times.

We do not expect any outages to our services during these times, however there are expected to be instances of latency and/or packet loss lasting up to 30 seconds each during the maintenance period.

We apologise for any inconvenience this may cause.

Expected Impact:  
  • Outbound messages:
None expected, though small delays may be seen during the maintenance period.
  • Inbound messages:
None expected, though small delays may be seen during the maintenance period.
  • Delivery statuses:
None expected, though small delays may be seen during the maintenance period.
  • Web services:
None expected, though small delays may be seen during the maintenance period.
  • Web applications:
None expected, though small delays may be seen during the maintenance period.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.