TextAnywhere Status

Status and maintenance updates for the TextAnywhere platform.

TextAnywhere Scheduled Maintenance: 07/07/2016 21:30 – TextAnywhere monthly Microsoft Patching Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status:	New
Start Date and Time (UK time):	07/07/2016 21:30:00
End Date and Time (UK time):	07/07/2016 22:30:00
Description:	Please be advised that we, along with our hosting partner Rackspace, will be performing our monthly Microsoft patching program during the above times. We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur. It is possible that at 21.30 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way. We will update you upon completion of the maintenance.
Expected Impact:
Outbound messages:	None expected, though small delays may be seen between 21.30 and 22:30.
Inbound messages:	None expected, though small delays may be seen between 21.30 and 22:30.
Delivery statuses:	None expected, though small delays may be seen between 21.30 and 22:30.
Web services:	None expected, though small delays may be seen between 21.30 and 22:30.
Web applications:	None expected, though small delays may be seen between 21.30 and 22:30.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status:	New
Start Date and Time (UK time):	30/06/2016 21:00:00
End Date and Time (UK time):	30/06/2016 23:00:00
Description:	Please be advised that we, along with our hosting partner Rackspace, will be performing a maintenance on our HA Load Balancer infrastructure during the above times. During the maintenance there are no expected outages for any of our services, however the overall timeframe should be seen as risk time where there may be brief interruptions in connectivity to our web services and web applications as the maintenance work takes place. We apologise in advance for any inconvenience this may cause.
Expected Impact:
Outbound messages:	None expected although small delays may be seen
Inbound messages:	None expected although small delays may be seen
Delivery statuses:	None expected although small delays may be seen
Web services:	Possible brief interruptions to connectivity
Web applications:	Possible brief interruptions to connectivity

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status:	New
Start Date and Time (UK time):	23/06/2016 23:30:00
End Date and Time (UK time):	24/06/2016 09:30:00
Description:	Please be advised that Three UK will be performing maintenance on their platform and SMS services during this period will be affected. Customers may experience MT/MO delays or rejections delivering to and from Three UK numbers/handsets during the maintenance window. On behalf of the operator, we apologise for any inconvenience this may cause.
Expected Impact:
Outbound messages:	Possible MT delays/rejections
Inbound messages:	Possible MO delays/rejections
Delivery statuses:	No impact
Web services:	No impact
Web applications:	No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status:	New
Description:	Please be advised that we expreienced a system issue between 10:00 and 10:20 BST this morning. This may have manifested itself as the following: – Error messages when attempting to log into our website – Developer Toolkit users receiving an Account Suspended (203) transaction code The issue has been fully resolved and we apologise for any inconvenience caused.
Current Impact:
Outbound messages:	No impact
Inbound messages	No impact
Delivery statuses:	No impact
Web services:	No current impact
Web applications:	No current impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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This is to notify you of a service issue, which may impact your use of our services, as follows:

Status:	Monitoring
Description:	Please be advised that one of our network providers for our TextPremium shared and dedicated short code numbers experienced an issue between 13:54 and 14:56 BST today. During this period no inbound messages were received, however the messages were queued and were received on the resumption of servce at 14:56 BST. On behalf of the network provider we apologise for the inconvenience caused,
Current Impact:
Outbound messages:	No impact
Inbound messages	Message were delayed during the period, but there is no current impact.
Delivery statuses:	No impact
Web services:	No impact
Web applications:	No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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