TextAnywhere Status

Status and maintenance updates for the TextAnywhere platform.

TextAnywhere Scheduled Maintenance: 6/24/2021 9:00 PM – Essential Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status:	New
Start Date and Time (UK time):	6/24/2021 9:00:00 PM
End Date and Time (UK time):	6/24/2021 10:00:00 PM
Description:	We will be carrying out some essential maintenance at 9pm. This will affect some of our customer’s ability to send or receive messages. In some cases, this may also include gaining access to any of our services. We anticipate that this maintenance window will last for 30 minutes and are sorry for any inconvenience caused
Expected Impact:
Outbound messages:	Disruption between 21.00 and 22:00.
Inbound messages:	Disruption between 21.00 and 22:00.
Delivery statuses:	Disruption between 21.00 and 22:00..
Web services:	Disruption between 21.00 and 22:00.
Web applications:	Disruption between 21.00 and 22:00.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

Posted on June 6, 2021 @ 11:28 am by TextAnywhere Support

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status:	Update
Description:	Unfortunately, the TextAnywere platform has experienced a loss of service that would have affected our customer’s ability to send or receive messsages, including gaining access to any of our services. We are sorry for any inconvience caused by the loss of service.
Current Impact:
Outbound messages:	Disruption beteen 10:40 and 11:00
Inbound messages	Disruption beteen 10:40 and 11:00
Delivery statuses:	Disruption beteen 10:40 and 11:00
Web services:	Disruption beteen 10:40 and 11:00
Web applications:	Disruption beteen 10:40 and 11:00

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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This is to notify you of a service issue, which may impact your use of our services, as follows:

Status:	Monitoring
Description:	We can confirm that inbound messages are now being received resuming at 15:12 BST and that the backlog of messages queued by our network partner have been successfully processed. However we will continue to monitor. **************************************** Please be advised that we are not currently receiving messages to a range of our TextPremium shared and dedicated short code numbers. The issue began at 14:03 BST. Messages destined for your short code services are temporarily not being sent to us, due to an issue with our network operator partner. Our partner is working on the issue and expects to resolve this issue shortly. Any messages sent by handsets to your services will be queued by the network operators and delivered to you on resolution of the issue. We do apologise for any inconvenience that this issue may cause you. We will provide an update when we receive more information.
Current Impact:
Outbound messages:	No impact
Inbound messages	No inbound messages are currently being received for TextPremium shared and dedicated Short Code numbers
Delivery statuses:	No impact
Web services:	No impact
Web applications:	No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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This is to notify you of a service issue, which may impact your use of our services, as follows:

Status:	New
Description:	Please be advised that we are not currently receiving messages to a range of our TextPremium shared and dedicated short code numbers. The issue began at 14:03 BST. Messages destined for your short code services are temporarily not being sent to us, due to an issue with our network operator partner. Our partner is working on the issue and expects to resolve this issue shortly. Any messages sent by handsets to your services will be queued by the network operators and delivered to you on resolution of the issue. We do apologise for any inconvenience that this issue may cause you. We will provide an update when we receive more information.
Current Impact:
Outbound messages:	No impact
Inbound messages	No inbound messages are currently being received for TextPremium shared and dedicated Short Code numbers
Delivery statuses:	No impact
Web services:	No impact
Web applications:	No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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