Status and maintenance updates for the TextAnywhere platform.

TextAnywhere Service Alert: 04/06/2021 14:57 – Issue for TextPremium clients with shared and dedicated Short Codes

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Monitoring
Description: We can confirm that inbound messages are now being received resuming at 15:12 BST and that the backlog of messages queued by our network partner have been successfully processed. However we will continue to monitor.


Please be advised that we are not currently receiving messages to a range of our TextPremium shared and dedicated short code numbers. The issue began at 14:03 BST.

Messages destined for your short code services are temporarily not being sent to us, due to an issue with our network operator partner. Our partner is working on the issue and expects to resolve this issue shortly.

Any messages sent by handsets to your services will be queued by the network operators and delivered to you on resolution of the issue.

We do apologise for any inconvenience that this issue may cause you.

We will provide an update when we receive more information.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No inbound messages are currently being received for TextPremium shared and dedicated Short Code numbers
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing or by calling 08451 221 302.