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TextAnywhere Service Alert: 10/7/2019 1:18 PM – Payment Gateway

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Resolved
Description: We can confirm that DataCash have advised us that the issue is now resolved, and that payments are being processed. Testing confirms that this is the case.

A RCA has been requested from DataCash and will be investigated to ensure a similar isue does not occur again.

Thank you for your patience during this issue.

We are experiencing technical difficulties with our payment provider, DataCash, for taking online payments.
We are working with DataCash currently to establish what has gone wrong, and to find a solution as quickly as possible. We will keep you updated.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
Payment services are currently not working
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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