Status and maintenance updates for the TextAnywhere platform.

Status update

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: We have been notified by our network providers that Three (Hutchison 3G) are currently experiencing a service degradation which is affecting around 50 percent of traffic towards their subscribers.

Please note that this is only affecting traffic via the Three UK network.

This issue is being dealt with by Three UK with a high priority and they are working on solving this as soon as possible.

We sincerely apologise for any inconvenience this may cause.

Current Impact:
  • Outbound messages:
Affected messages will be queued by network providers and delivered once resolved.
  • Inbound messages
Affected messages will be queued by network providers and delivered once resolved.
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare or by calling 08451 221 302.