This is to notify you of a service issue, which may impact your use of our services, as follows:
| Status: | New |
| Description: | Please be advised that Everything Everywhere (EE) is currently experiencing an issue on their platform that is currently affecting TextPremium services. The operator is working to resolve the issue as quickly as possible.
Clients may experience MO and MT rejects to and from EE. Please note that this is only affecting Short Code numbers. Free to receive long number services are operating normally. We appreciate your patience while the operator works to resolve the issue. We will keep you updated with the latest developments. On behalf of the operator, we apologise for any inconvenience caused. |
| Current Impact: | |
|
TextPremium MT messages may experience rejects to EE handsets. |
|
TextPremium MO messages may experience rejects from EE handsets. |
|
No impact |
|
No impact |
|
No impact |
If you have any questions, please contact us by emailing CustomerCare or by calling 08451 221 302.