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TextAnywhere Service Alert: 22/08/2018 18:23 – Inbound Message Delays

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: Please be advised that one of our network providers are currently experiencing issues which are causing delays in delivery for our Text Inbound and Reply services.

This issue is only affecting a small subset of inbound numbers and we have undertaken steps to mitigate the issue. Affected messages will be queued by the network provider and delivered once the issue has been resolved.

Please note that outbound traffic is not affected.

They are working to resolve the issue as soon as possible and we will provide further updates as we receive them, but in the meantime we apologise for any inconvenience caused.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
Delivery delays. Messages will be queued by our network provider.
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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