Status and maintenance updates for the TextAnywhere platform.

TextAnywhere Service Alert: 9/11/2025 12:51 PM – Webservice V3 experiencing connection issues and delays

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Monitoring
Description: Thank you again for your patience.

Service is restored and we are monitoring.

We are aware of a small number of customers who still require assistance in connectivity issues.

Current Impact:  
  • Outbound messages:
No Impact
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
No Impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 9/11/2025 12:51 PM – Webservice V3 experiencing connection issues and delays

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Monitoring
Description: Thank you again for your patience.

Service is restored and we are monitoring.

We are aware of a small number of customers who still require assistance in connectivity issues.

Current Impact:  
  • Outbound messages:
Connection timouts and delays if sending via the Webservice
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
Connection timouts and delays
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 9/11/2025 12:51 PM – Webservice V3 experiencing connection issues and delays

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Update
Description: Thank you again for your patience.

Unfortunately, we are experiencing further delays and connection issues.

As soon as we receive any further updates we will let you know.

Current Impact:  
  • Outbound messages:
Connection timouts and delays if sending via the Webservice
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
Connection timouts and delays
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 9/11/2025 12:51 PM – Webservice V3 experiencing connection issues and delays

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Update
Description: Thank you again for your patience.

Following our email this morning we wanted to provide you with an update.

The system is now up and running but we are still experiencing slow performance rates on the platform and our team are currently monitoring this closely.

As soon as we receive any further updates we will let you know.

Current Impact:  
  • Outbound messages:
Possible delays if sending via the Webservice
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
Possible delays
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 9/11/2025 12:51 PM – Webservice V3 experiencing connection issues and delays

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: We are experiencing issues on our Webservice V3 from earlier this morning at 9am. This will effect any uses sending via
http://www.textapp.net/webservice/httpservice.aspx

We do apologies for this and the result of sending messages and are investigating for a quick resolution.

Current Impact:  
  • Outbound messages:
Connectivity loss and delays if sending via the Webservice
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
Connectivity loss and delays
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 7/10/2025 11:13 AM – Intermittent service

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Resolved
Description: Messages that were previously stuck in a ‘sending’ status are now being delivered.

All services have been fully restored to normal levels.

We do apologise for the service interruption and for the impact this had on your organisation.

Current Impact:  
  • Outbound messages:
None
  • Inbound messages
None
  • Delivery statuses:
None
  • Web services:
None
  • Web applications:
None

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 7/10/2025 11:13 AM – Intermittent service

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: We are currently experiencing delays in sending messages and Intermittent services on other channels. We are monitoring the service for any further signs of issue and will update when all services have been fully restored to normal levels.

We do apologise for the service interruption and for the impact this had on your organisation.

Current Impact:  
  • Outbound messages:
Intermittent service
  • Inbound messages
Intermittent service
  • Delivery statuses:
Intermittent service
  • Web services:
Intermittent service
  • Web applications:
Intermittent service

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 6/20/2025 2:01 PM – Intermittent service between 10:30 and 13:00 today

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: Earlier intermittent access issues have been resolved as at 13:00. We are monitoring the service for any further signs of issue.

All services have been fully restored.

We do apologise for the service interruption and for the impact this had on your organisation.

Current Impact:  
  • Outbound messages:
Intermittent service
  • Inbound messages
Intermittent service
  • Delivery statuses:
Intermittent service
  • Web services:
Intermittent service
  • Web applications:
Intermittent service

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 7/25/2024 10:22 AM – Threhold update is not functioning and is being investigated

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: We have identified an issue with the threshold dates for customer alert/ block & whitelabel block.
Please email customer support for assistance.
Current Impact:  
  • Outbound messages:
If you have reached your threshold outbound messages will not be sent.
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
If you have reached your threshold outbound messages will not be sent.
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 1/18/2024 12:17 PM – Desktop Utility for Stripe payments

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: Desktop utility for Stripe payment is unavailable. Please use the online payment payment method whilst this issue is being investigated.
Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.