TextAnywhere Status

Status and maintenance updates for the TextAnywhere platform.

Month: December 2023

TextAnywhere Scheduled Maintenance: 22/12/2023 16:00 –

Posted on @ 5:00 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Update
Start Date and Time (UK time): 22/12/2023 16:00:00
End Date and Time (UK time): 25/12/2023 17:00:00
Description: We apologise for any inconvenience you may have experienced in being able to log into your account.
To access your account please follow one of the two actions:
If you have not attempted to reset your password since 15th December please do so following the password reset instructions within the log in screen. Please pay close attention to the password strength tips where prompted.
If you have changed your password since 15th December and found your account to be suspended please now use your new password to gain access to your account.
Expected Impact:  
  • Outbound messages:
 No impact
  • Inbound messages:
 No impact
  • Delivery statuses:
 No impact
  • Web services:
No impact
  • Web applications:
 Unable to login until password reset is completed

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 15/12/2023 22:00 –

Posted on @ 12:19 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 15/12/2023 22:00:00
End Date and Time (UK time): 18/12/2023 09:00:00
Description: We have been required to take an action to suspend some customer’s user accounts in response to a technical incident which is currently under investigation. If prompted to reset your login credentials please pay close attention to the instructions in order to regain access. Suspended accounts will be inaccessible during this time. Customers of the Green Text application may be unable to access the site. We appreciate your patience while we work through the necessary steps to resolve.
Expected Impact:  
  • Outbound messages:
 No impact
  • Inbound messages:
 No impact
  • Delivery statuses:
 No impact
  • Web services:
No impact
  • Web applications:
 Unable to login until password reset is completed

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 15/12/2023 23:00 –

Posted on @ 11:11 am by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 15/12/2023 23:00:00
End Date and Time (UK time): 18/12/2023 09:00:00
Description: We have been required to take an action to suspend some customer’s user accounts in response to a technical incident which is currently under investigation. If prompted to reset your login credentials please pay close attention to the instructions in order to regain access. Suspended accounts will be inaccessible during this time. We appreciate your patience while we work through the necessary steps to resolve.
Expected Impact:  
  • Outbound messages:
 No impact
  • Inbound messages:
 No impact
  • Delivery statuses:
 No impact
  • Web services:
No impact
  • Web applications:
 Unable to login until password reset is completed

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.