Investigating Issues with MFA Sign-ups

The Multi-Factor Authentication deployment is now successfully complete. Following the initial rollout, we identified and resolved several technical hurdles that impacted customer access. All systems are currently stable.

Investigations are still ongoing; however, a workaround has been identified. If you are experiencing issues setting up your MFA, please reach out to our support team for assistance.

We are currently investigating reports of errors when attempting to set up Multi-Factor Authentication (MFA). New MFA enrollments are failing at this time. Our engineering team is working to identify the root cause, and we will provide an update as soon as more information is available.