Service Interruption

Minor incident TextAlert TextCampaign TextEmail TextGateway TextInbound TextOnline TextPremium TextSurvey
2026-02-01 10:29 GMT · 6 hours, 39 minutes

Updates

Resolved

We can confirm the majority of services were restored at 14:30 UK time. We apologise for any inconvenience caused. A Root Cause Analysis will be carried out and shared as soon as possible.

February 1, 2026 · 17:08 GMT
Monitoring

We are happy to announce that the send functionality is restored. We will continue to monitor the situation.

February 1, 2026 · 10:46 GMT
Issue

We are currently experiencing technical issues which is impacting our customers’ ability to send or receive messages; we are investigating the issue.

February 1, 2026 · 10:29 GMT

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