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Status update

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 11/02/2016 05:00:00
End Date and Time (UK time): 11/02/2016 07:00:00
Description: We have been notified by one of our network partners, 2ergo, who provide our five-digit Short Code services (shared and dedicated numbers), that they have scheduled maintenance on their platform for the above date and time.

During the maintenance window there may be short intermittent delays. During these periods any inbound messages sent to our short codes will be queued after which messages will be received by us and automatically sent on to you.

Similarly, premium (chargeable) messages sent by you to handsets during the outage will be queued and processed (and delivered to the handsets) once service is resumed.

Please note that regular, free-to-receive outbound messages and message replies remain completely unaffected by this maintenance window. Only inbound short code services are affected by this maintenance.

We do apologise for any inconvenience that this maintenance will cause.

Expected Impact:
  • Outbound messages:
Intermittent MT delays during which message will be queued.
  • Inbound messages:
Intermittent MO delays during which message will be queued.
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare or by calling 08451 221 302.

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