To keep your data safe we employ a number of different methods, 2 of these are our PCI compliance and the use of HTTPS at the start of our web address.
Due to changes in the way data is secured over HTTPS and in line with our PCI compliance come June 2018 we will be making a change to only support TLS (Transport Layer Security) 1.1 or higher. More information can be found on this at the link below:
If you are using one of the modern browsers on a modern operating system this shouldn’t affect you, you can check to see which version of TLS your browser supports by visiting the below link:
The first box on this page is enough to confirm if you can connect via TLS 1.1 or higher, such as the image shows below.
If this shows anything other than TLS 1.1, TLS 1.2 or TLS 1.3 then you will need to change the settings in your current browser, update your browser or install a new one and then repeat this process to confirm you’ll still be able to access our site and many others.
This change also applies to our TextGateway Web/HTTP(S) services so please ensure any environments that are accessing these services via HTTPS are able to do so using TLS 1.1 or above.
After June this year if you are not able to connect/use TLS 1.1 or higher you will no longer be able to access the TextAnywhere service.
If you need any help with the above we suggest you contact your IT department or an IT professional.