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TextAnywhere Service Alert: 01/07/2019 09:39 – Outbound Email Issue

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: Please be aware that we are currently experiencing an issue sending emails from our system relating to SMS replies and delivery status information.

Please note that sending SMS via our TextMail email to SMS service remains unaffected.

All other services are operating as normal.

We apologise for the inconvenience caused and will provide further updates as soon as possible.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No impact
  • Delivery statuses:
Delays for forwarding delivery status information via email.
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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