Status and maintenance updates for the TextAnywhere platform.

TextAnywhere Service Alert: 28/03/2022 10:23 – Issue Receiving Messages To Inbound Numbers

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: Please be advised that we are not currently receiving messages to a range of our shared and dedicated inbound numbers. The issue began at 08:39 BST.

Messages are temporarily not being sent to us, due to an issue with our network operator partner. Our partner is working on the issue and expects to resolve this issue shortly.

Any messages sent by handsets to our affected services will be queued by the network operators and delivered to you on resolution of the issue.

We do apologise for any inconvenience that this issue may cause you.

We will provide an update as soon as we receive further information.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No inbound messages are currently being received for a subset of inbound numbers
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.