This is to notify you of a service issue, which may impact your use of our services, as follows:
| Status: | Resolved |
| Description: | We have been advised by the network provider in question that this issue is now resolved. On behalf of the network provider and O2, please accept our apologies for any inconvenience this may have caused.
——————————————————————— One of our network providers has advised of a current issue on the O2 platform which is affecting both dediated and shared short codes. Customers may not be able to send or receive short code SMS messages via the O2 Network. Please note that this is only affecting short code traffic via the O2 Network. All other traffic remains unaffected. O2 engineers are investigating the issue with the highest priority and on behalf of the operator we apologise for any inconvenience caused. Further updates will be provided as we receive them. |
| Current Impact: | |
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Customers may not be able to send short code SMS messages via the O2 Network. |
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Customers may not be able to receive short code SMS messages via the O2 Network. |
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No impact |
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No impact |
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No impact |
If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.
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