This is to notify you of an upcoming TextAnywhere scheduled maintenance window.
| Status: | Completed |
| Start Date and Time (UK time): | 22/11/2016 08:00:00 |
| End Date and Time (UK time): | 22/11/2016 09:00:00 |
| Description: | COMPLETED
We have been notified by one of our network partners, 2ergo, who provide some of our five-digit Short Code services (shared and dedicated numbers), that they have scheduled maintenance on their platform for the above date and time The network provider expects this work to be completed during the one hour maintenance window. During this period, there will be an outage in which inbound messages sent to our short codes will be queued. Once the maintenance has been completed the messages will be received by us and automatically sent on to you. Similarly, premium (chargeable) messages sent by you to handsets during the outage will be queued and processed (and delivered to the handsets) once service is resumed. Please note that regular, free-to-receive outbound messages and message replies remain completely unaffected by this maintenance window. Only inbound short code services are affected by this maintenance. We do apologise for any inconvenience that this maintenance will cause. |
| Expected Impact: | |
|
No impact on free to receive messages. PSMS messages will be queued and processed on completion of the maintenance. |
|
MO messages to some short codes will be queued and processed on completion of the maintenance. |
|
DR’s will be queued and processed on completion of the maintenance. |
|
No impact |
|
No impact |
If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.