TextAnywhere Status

Status and maintenance updates for the TextAnywhere platform.

TextAnywhere Scheduled Maintenance: 30/03/2023 21:00 – Emergency Infrastructure Maintenance

Posted on March 30, 2023 @ 10:50 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status:	Completed
Start Date and Time (UK time):	30/03/2023 21:00:00
End Date and Time (UK time):	30/03/2023 23:00:00
Description:	Please be advised that we will be performing infrastructure maintenance between the above times. There is no expected outage to our services, however the overall timeframe should be seen as ‘risk time’ where there may be brief interruptions in connectivity to our web services and web applications as the work takes place. We apologise for any inconvenience this may cause.
Expected Impact:
Outbound messages:	None expected.
Inbound messages:	None expected.
Delivery statuses:	None expected.
Web services:	Possibility of brief interuptions in connectivity during the maintenance window.
Web applications:	Possibility of brief interuptions in connectivity during the maintenance window.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 30/03/2023 21:00 – Emergency Infrastructure Maintenance

Posted on March 30, 2023 @ 9:08 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status:	Pre-notification
Start Date and Time (UK time):	30/03/2023 21:00:00
End Date and Time (UK time):	30/03/2023 23:00:00
Description:	Please be advised that we will be performing infrastructure maintenance between the above times. There is no expected outage to our services, however the overall timeframe should be seen as ‘risk time’ where there may be brief interruptions in connectivity to our web services and web applications as the work takes place. We apologise for any inconvenience this may cause.
Expected Impact:
Outbound messages:	None expected.
Inbound messages:	None expected.
Delivery statuses:	None expected.
Web services:	Possibility of brief interuptions in connectivity during the maintenance window.
Web applications:	Possibility of brief interuptions in connectivity during the maintenance window.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 30/03/2023 21:00 – Emergency Infrastructure Maintenance

Posted on March 24, 2023 @ 4:38 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status:	New
Start Date and Time (UK time):	30/03/2023 21:00:00
End Date and Time (UK time):	30/03/2023 23:00:00
Description:	Please be advised that we will be performing infrastructure maintenance between the above times. There is no expected outage to our services, however the overall timeframe should be seen as ‘risk time’ where there may be brief interruptions in connectivity to our web services and web applications as the work takes place. We apologise for any inconvenience this may cause.
Expected Impact:
Outbound messages:	None expected.
Inbound messages:	None expected.
Delivery statuses:	None expected.
Web services:	Possibility of brief interuptions in connectivity during the maintenance window.
Web applications:	Possibility of brief interuptions in connectivity during the maintenance window.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 02/03/2023 21:00 – Emergency Infrastructure Maintenance

Posted on March 2, 2023 @ 9:56 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status:	Completed
Start Date and Time (UK time):	02/03/2023 21:00:00
End Date and Time (UK time):	02/03/2023 23:00:00
Description:	Please be advised that we will be performing an emergency maintenance this evening on our infrastructure between the above times. There is no expected impact to our services, however the overall timeframe should be seen as ‘risk time’ where there may be brief interruptions in connectivity to our web services and web applications as the work takes place. We apologise for any inconvenience this may cause.
Expected Impact:
Outbound messages:	None expected.
Inbound messages:	None expected.
Delivery statuses:	None expected.
Web services:	Possibility of brief interuptions in connectivity during the maintenance window.
Web applications:	Possibility of brief interuptions in connectivity during the maintenance window.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 02/03/2023 21:00 – Emergency Infrastructure Maintenance

Posted on March 2, 2023 @ 10:02 am by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status:	New
Start Date and Time (UK time):	02/03/2023 21:00:00
End Date and Time (UK time):	02/03/2023 23:00:00
Description:	Please be advised that we will be performing an emergency maintenance this evening on our infrastructure between the above times. There is no expected impact to our services, however the overall timeframe should be seen as ‘risk time’ where there may be brief interruptions in connectivity to our web services and web applications as the work takes place. We apologise for any inconvenience this may cause.
Expected Impact:
Outbound messages:	None expected.
Inbound messages:	None expected.
Delivery statuses:	None expected.
Web services:	Possibility of brief interuptions in connectivity during the maintenance window.
Web applications:	Possibility of brief interuptions in connectivity during the maintenance window.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 02/02/2023 16:38 – Service Issue affecting inbound number ranges 077814xxx

Posted on February 3, 2023 @ 9:12 am by TextAnywhere Support

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status:	Resolved
Description:	MO messages have continued to be received as normal since the last update and our network provider has confirmed that the issue has been fully resolved. We apologise for the inconvienience caused. *************************************** We are now receiving MO messages and are continuing to monitor. Again, on behalf of our network provider we apologise for the inconvenience caused. *************************************** Please be advised that there is currently an issue affecting the following inbound number ranges for customers with dedicated numbers associated with their account: +4477814xxx MO messages are currently not being received for these numbers. Our network provider is investigating this with the highest priority. All other services and shared inbound numbers are unaffected. We will provide updates as soon as they become available, but on behalf of our network provider we apologise for any inconvenience caused.
Current Impact:
Outbound messages:	No impact
Inbound messages	No impact
Delivery statuses:	No impact
Web services:	No impact
Web applications:	No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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TextAnywhere Service Alert: 02/02/2023 16:38 – Service Issue affecting inbound number ranges 077814xxx

Posted on February 2, 2023 @ 9:08 pm by TextAnywhere Support

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status:	Monitoring
Description:	We are now receiving MO messages and are continuing to monitor. Again, on behalf of our network provider we apologise for the inconvenience caused. ***************************************** Please be advised that there is currently an issue affecting the following inbound number ranges for customers with dedicated numbers associated with their account: +4477814xxx MO messages are currently not being received for these numbers. Our network provider is investigating this with the highest priority. All other services and shared inbound numbers are unaffected. We will provide updates as soon as they become available, but on behalf of our network provider we apologise for any inconvenience caused.
Current Impact:
Outbound messages:	No impact
Inbound messages	No current impact.
Delivery statuses:	No impact
Web services:	No impact
Web applications:	No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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TextAnywhere Service Alert: 02/02/2023 16:38 – Service Issue affecting inbound number ranges 077814xxx

Posted on February 2, 2023 @ 4:41 pm by TextAnywhere Support

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status:	New
Description:	Please be advised that there is currently an issue affecting the following inbound number ranges for customers with dedicated numbers associated with their account: +4477814xxx MO messages are currently not being received for these numbers. Our network provider is investigating this with the highest priority. All other services and shared inbound numbers are unaffected. We will provide updates as soon as they become available, but on behalf of our network provider we apologise for any inconvenience caused.
Current Impact:
Outbound messages:	No impact
Inbound messages	MO messages to dedicated numbers in ranges +4477814 are currently not being received.
Delivery statuses:	No impact
Web services:	No impact
Web applications:	No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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TextAnywhere Scheduled Maintenance: 19/01/2023 18:00 – TextAnywhere Patching Maintenance

Posted on January 16, 2023 @ 5:09 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status:	New
Start Date and Time (UK time):	19/01/2023 18:00:00
End Date and Time (UK time):	19/01/2023 23:00:00
Description:	Please be advised that we will be performing our patching during the above times. We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur. It is possible that there may be brief interruptions in service during this period as the database cluster components are patched and failover in an orderly, structured way. We will update you upon completion of the maintenance.
Expected Impact:
Outbound messages:	None expected, though small delays may be seen between 18:00 and 23:00.
Inbound messages:	None expected, though small delays may be seen between 18:00 and 23:00.
Delivery statuses:	None expected, though small delays may be seen between 18:00 and 23:00.
Web services:	None expected, though small delays may be seen between 18:00 and 23:00.
Web applications:	None expected, though small delays may be seen between 18:00 and 23:00.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 26/10/2022 10:09 – Service Issue affecting inbound number ranges 0778147xxx and 0778148xxx

Posted on October 26, 2022 @ 5:54 pm by TextAnywhere Support

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status:	Monitoring
Description:	Affected messages are now being received again since approximately 17:00 BST. We are continuing to monitor. ************************************* Please be advised that there is currently an issue affecting a subset of the following inbound number ranges: +447537xxx +447860xxx MO messages are currently not being received for these numbers. Our network provider is investigating this with the highest priority. All other services are unaffected. We will provide updates as soon as they become available, but on behalf of our network provider we apologise for any inconvenience caused.
Current Impact:
Outbound messages:	No impact
Inbound messages	MO messages now being received since 17:00 BST. Monitoring.
Delivery statuses:	No impact
Web services:	No impact
Web applications:	No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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