TextAnywhere Status

Status and maintenance updates for the TextAnywhere platform.

Category: Scheduled Maintenance

TextAnywhere Scheduled Maintenance: 09/09/2023 19:00 – TextAnywhere platform maintenance

Posted on @ 11:26 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Completed
Start Date and Time (UK time): 09/09/2023 19:00:00
End Date and Time (UK time): 10/09/2023 00:00:00
Description: We will be carrying out some essential maintenance at 7pm.

This will affect all customer’s ability to send or receive messages. In some cases, this may also include gaining access to any of our services.

We anticipate that this maintenance window could last for 4 hours and are sorry for any inconvenience caused
Expected Impact:  
  • Outbound messages:
 Disruption between 19.00 and 00:00
  • Inbound messages:
 Disruption between 19.00 and 00:00
  • Delivery statuses:
 Disruption between 19.00 and 00:00
  • Web services:
Disruption between 19.00 and 00:00
  • Web applications:
 Disruption between 19.00 and 00:00

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 09/09/2023 19:00 – TextAnywhere platform maintenance

Posted on @ 7:51 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Pre-notification
Start Date and Time (UK time): 09/09/2023 19:00:00
End Date and Time (UK time): 10/09/2023 00:00:00
Description: We will be carrying out some essential maintenance at 7pm.

This will affect all customer’s ability to send or receive messages. In some cases, this may also include gaining access to any of our services.

We anticipate that this maintenance window could last for 4 hours and are sorry for any inconvenience caused
Expected Impact:  
  • Outbound messages:
 Disruption between 19.00 and 00:00
  • Inbound messages:
 Disruption between 19.00 and 00:00
  • Delivery statuses:
 Disruption between 19.00 and 00:00
  • Web services:
Disruption between 19.00 and 00:00
  • Web applications:
 Disruption between 19.00 and 00:00

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 14/09/2023 21:00 – TextAnywhere monthly Microsoft Patching Maintenance

Posted on @ 9:33 am by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 14/09/2023 21:00:00
End Date and Time (UK time): 15/09/2023 00:00:00
Description: Please be advised that we will be performing our monthly Microsoft patching program during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

It is possible that at 21:00 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way.

We will update you upon completion of the maintenance.
Expected Impact:  
  • Outbound messages:
 None expected, though small delays may be seen between 21:00 and 00:00.
  • Inbound messages:
 None expected, though small delays may be seen between 21:00 and 00:00.
  • Delivery statuses:
 None expected, though small delays may be seen between 21:00 and 00:00.
  • Web services:
None expected, though small delays may be seen between 21:00 and 00:00.
  • Web applications:
 None expected, though small delays may be seen between 21:00 and 00:00.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 09/09/2023 19:00 – TextAnywhere platform maintenance

Posted on @ 5:03 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 09/09/2023 19:00:00
End Date and Time (UK time): 10/09/2023 00:00:00
Description: We will be carrying out some essential maintenance at 7pm.

This will affect all customer’s ability to send or receive messages. In some cases, this may also include gaining access to any of our services.

We anticipate that this maintenance window could last for 4 hours and are sorry for any inconvenience caused
Expected Impact:  
  • Outbound messages:
 Disruption between 19.00 and 00:00
  • Inbound messages:
 Disruption between 19.00 and 00:00
  • Delivery statuses:
 Disruption between 19.00 and 00:00
  • Web services:
Disruption between 19.00 and 00:00
  • Web applications:
 Disruption between 19.00 and 00:00

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 17/08/2023 21:00 – TextAnywhere monthly Microsoft Patching Maintenance

Posted on @ 9:50 am by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 17/08/2023 21:00:00
End Date and Time (UK time): 18/08/2023 00:00:00
Description: Please be advised that we, along with our hosting partner Rackspace, will be performing our monthly Microsoft patching program during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

It is possible that at 20.00 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way.

We will update you upon completion of the maintenance.
Expected Impact:  
  • Outbound messages:
 None expected, though small delays may be seen between 21:00 and 00:00.
  • Inbound messages:
 None expected, though small delays may be seen between 21:00 and 00:00.
  • Delivery statuses:
 None expected, though small delays may be seen between 21:00 and 00:00.
  • Web services:
None expected, though small delays may be seen between 21:00 and 00:00.
  • Web applications:
 None expected, though small delays may be seen between 21:00 and 00:00.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 24/06/2023 21:00 – Planned Infrastructure Maintenance

Posted on @ 3:10 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Cancelled
Start Date and Time (UK time): 24/06/2023 21:00:00
End Date and Time (UK time): 25/06/2023 02:00:00
Description: Please be advised that this work has been postponed with services now planned to run as usual across this weekend.

The maintenance will be re-scheduled with the revised date to be confirmed in due course.

******************************************************

Please be advised that we will be performing planned infrastructure maintenance on our platform during the above times.

It is expected that there will be two separate disruptions to service of up to 30 minutes during the maintenance window during which our services will be unavailable.

Outbound messages being processed or that have been scheduled will be queued and sent once services are restored. Inbound messages will be queued by our providers and delivered on resumption of service.

We apologise for any inconvenience this may cause.
Expected Impact:  
  • Outbound messages:
 None expected, maintenance has been postponed.
  • Inbound messages:
 None expected, maintenance has been postponed.
  • Delivery statuses:
 None expected, maintenance has been postponed.
  • Web services:
None expected, maintenance has been postponed.
  • Web applications:
 None expected, maintenance has been postponed.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 24/06/2023 21:00 – Planned Infrastructure Maintenance

Posted on @ 3:45 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 24/06/2023 21:00:00
End Date and Time (UK time): 25/06/2023 02:00:00
Description: Please be advised that we will be performing planned infrastructure maintenance on our platform during the above times.

It is expected that there will be two separate disruptions to service of up to 30 minutes during the maintenance window during which our services will be unavailable.

Outbound messages being processed or that have been scheduled will be queued and sent once services are restored. Inbound messages will be queued by our providers and delivered on resumption of service.

We apologise for any inconvenience this may cause.
Expected Impact:  
  • Outbound messages:
 Two instances of potential delays of up to 30 minutes.
  • Inbound messages:
 Two instances of potential delays of up to 30 minutes.
  • Delivery statuses:
 Two instances of potential delays of up to 30 minutes.
  • Web services:
Two instances of disruption to service of up to 30 minutes expected.
  • Web applications:
 Two instances of disruption to service of up to 30 minutes expected.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 18/05/2023 22:00 – Planned Infrastructure Maintenance

Posted on @ 11:52 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Completed
Start Date and Time (UK time): 18/05/2023 22:00:00
End Date and Time (UK time): 19/05/2023 02:00:00
Description: Please be advised that we will be performing planned infrastructure maintenance on our platform during the above times.

It is expected that there will be two separate disruptions to service of up to 30 minutes during the maintenance window during which our services will be unavailable.

Outbound messages being processed or that have been scheduled will be queued and sent once services are restored. Inbound messages will be queued by our providers and delivered on resumption of service.

We apologise for any inconvenience this may cause.
Expected Impact:  
  • Outbound messages:
 Two instances of potential delays of up to 30 minutes.
  • Inbound messages:
 Two instances of potential delays of up to 30 minutes.
  • Delivery statuses:
 Two instances of potential delays of up to 30 minutes.
  • Web services:
Two instances of disruption to service of up to 30 minutes expected.
  • Web applications:
 Two instances of disruption to service of up to 30 minutes expected.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 18/05/2023 22:00 – Planned Infrastructure Maintenance

Posted on @ 10:06 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Pre-notification
Start Date and Time (UK time): 18/05/2023 22:00:00
End Date and Time (UK time): 19/05/2023 02:00:00
Description: Please be advised that we will be performing planned infrastructure maintenance on our platform during the above times.

It is expected that there will be two separate disruptions to service of up to 30 minutes during the maintenance window during which our services will be unavailable.

Outbound messages being processed or that have been scheduled will be queued and sent once services are restored. Inbound messages will be queued by our providers and delivered on resumption of service.

We apologise for any inconvenience this may cause.
Expected Impact:  
  • Outbound messages:
 Two instances of potential delays of up to 30 minutes.
  • Inbound messages:
 Two instances of potential delays of up to 30 minutes.
  • Delivery statuses:
 Two instances of potential delays of up to 30 minutes.
  • Web services:
Two instances of disruption to service of up to 30 minutes expected.
  • Web applications:
 Two instances of disruption to service of up to 30 minutes expected.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 18/05/2023 22:00 – Planned Infrastructure Maintenance

Posted on @ 5:54 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 18/05/2023 22:00:00
End Date and Time (UK time): 19/05/2023 02:00:00
Description: Please be advised that we will be performing planned infrastructure maintenance on our platform during the above times.

It is expected that there will be two separate disruptions to service of up to 30 minutes during the maintenance window during which our services will be unavailable.

Outbound messages being processed or that have been scheduled will be queued and sent once services are restored. Inbound messages will be queued by our providers and delivered on resumption of service.

We apologise for any inconvenience this may cause.
Expected Impact:  
  • Outbound messages:
 Two instances of potential delays of up to 30 minutes.
  • Inbound messages:
 Two instances of potential delays of up to 30 minutes.
  • Delivery statuses:
 Two instances of potential delays of up to 30 minutes.
  • Web services:
Two instances of disruption to service of up to 30 minutes expected.
  • Web applications:
 Two instances of disruption to service of up to 30 minutes expected.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.