Status and maintenance updates for the TextAnywhere platform.

TextAnywhere Service Alert: 26/10/2022 10:09 – Service Issue affecting inbound number ranges 0778147xxx and 0778148xxx

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Monitoring
Description: Affected messages are now being received again since approximately 17:00 BST.

We are continuing to monitor.

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Please be advised that there is currently an issue affecting a subset of the following inbound number ranges:

+447537xxx
+447860xxx

MO messages are currently not being received for these numbers. Our network provider is investigating this with the highest priority.

All other services are unaffected.

We will provide updates as soon as they become available, but on behalf of our network provider we apologise for any inconvenience caused.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
MO messages now being received since 17:00 BST. Monitoring.
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 26/10/2022 10:09 – Service Issue affecting inbound number ranges 0778147xxx and 0778148xxx

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: Please be advised that there is currently an issue affecting a subset of the following inbound number ranges:

+447537xxx
+447860xxx

MO messages are currently not being received for these numbers. Our network provider is investigating this with the highest priority.

All other services are unaffected.

We will provide updates as soon as they become available, but on behalf of our network provider we apologise for any inconvenience caused.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
MO messages to subset of numbers in ranges +447537xxx +447860xxx are currently not being received.
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.