TextAnywhere Status

Status and maintenance updates for the TextAnywhere platform.

Month: February 2020

TextAnywhere Scheduled Maintenance: 29/02/2020 22:00 – Planned Infrastructure Maintenance

Posted on @ 11:07 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Completed
Start Date and Time (UK time): 29/02/2020 22:00:00
End Date and Time (UK time): 01/03/2020 00:00:00
Description: Please be advised that we will be performing planned infrastructure maintenance on our platform.

It is expected that there will be a brief outage of service for a few minutes within the maintenance window during which our services will be unavailable.

Outbound messages being processed or that have been scheduled will be queued and sent once services are restored. Inbound messages will be queued by our providers and delivered on resumption of service.

We will confirm when the maintenance has been completed.
Expected Impact:  
  • Outbound messages:
 Delays are expected during the maintenance period.
  • Inbound messages:
 Delays are expected during the maintenance period.
  • Delivery statuses:
 Delays are expected during the maintenance period.
  • Web services:
Unavailable for a short period during the maintenance window.
  • Web applications:
 Unavailable for a short period during the maintenance window.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 29/02/2020 22:00 – Planned Infrastructure Maintenance

Posted on @ 10:00 pm by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Pre-notification
Start Date and Time (UK time): 29/02/2020 22:00:00
End Date and Time (UK time): 01/03/2020 00:00:00
Description: Please be advised that we will be performing planned infrastructure maintenance on our platform.

It is expected that there will be a brief outage of service for a few minutes within the maintenance window during which our services will be unavailable.

Outbound messages being processed or that have been scheduled will be queued and sent once services are restored. Inbound messages will be queued by our providers and delivered on resumption of service.

We will confirm when the maintenance has been completed.
Expected Impact:  
  • Outbound messages:
 Delays are expected during the maintenance period.
  • Inbound messages:
 Delays are expected during the maintenance period.
  • Delivery statuses:
 Delays are expected during the maintenance period.
  • Web services:
Unavailable for a short period during the maintenance window.
  • Web applications:
 Unavailable for a short period during the maintenance window.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 29/02/2020 22:00 – Planned Infrastructure Maintenance

Posted on @ 11:25 am by TextAnywhere Support

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 29/02/2020 22:00:00
End Date and Time (UK time): 01/03/2020 00:00:00
Description: Please be advised that we will be performing planned infrastructure maintenance on our platform.

It is expected that there will be a brief outage of service for a few minutes within the maintenance window during which our services will be unavailable.

Outbound messages being processed or that have been scheduled will be queued and sent once services are restored. Inbound messages will be queued by our providers and delivered on resumption of service.

We will confirm when the maintenance has been completed.
Expected Impact:  
  • Outbound messages:
 Delays are expected during the maintenance period.
  • Inbound messages:
 Delays are expected during the maintenance period.
  • Delivery statuses:
 Delays are expected during the maintenance period.
  • Web services:
Unavailable for a short period during the maintenance window.
  • Web applications:
 Unavailable for a short period during the maintenance window.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 12/02/2020 16:54 – Temporary Technical Issues: 12/02/2020 15:40

Posted on @ 5:00 pm by TextAnywhere Support

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Resolved
Description: We can confirm that our services are now fully operational, however we will continue to monitor.

Please accept our sincere apologies for the inconvenience caused.

*******************************************

We are currently experiencing some temporary technical issues which may be affecting some of our customers’ ability to send or receive messages; in some cases this may also include gaining access to any of our services.

We’re sorry that this is happening. Thank you for your continued patience and support while we work to resolve this.

Please direct any queries to our support team at customercare@textanywhere.net
Current Impact:  
  • Outbound messages:
 No impact
  • Inbound messages
 No impact
  • Delivery statuses:
 No impact
  • Web services:
 No impact
  • Web applications:
 No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

—

Temporary Technical Issues: 12/02/2020 15:40

Posted on @ 3:41 pm by TextAnywhere Support

We are currently experiencing some temporary technical issues which may be affecting some of our customers’ ability to send or receive messages; in some cases this may also include gaining access to any of our services.

We’re sorry that this is happening. Thank you for your continued patience and support while we work to resolve this.

Please direct any queries to our support team at customercare@textanywhere.net