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TextAnywhere Service Alert: 10/07/19 09:02 – Ticket / support system

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Resolved
Description: Currently there is an issue with our internal ticket / support system meaning we are unable to reply to customer queries currently. Our engineers are working to resolve this as soon as possible and a further update will be released when the service has been restored.

This has no impact on our network or other system services.

————————————————————————

This has now been resolved and our ticket system is working as expected. Thank you for your understanding and patience.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 10/07/19 09:02 – Ticket / support system

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: Currently there is an issue with our internal ticket / support system meaning we are unable to reply to customer queries currently. Our engineers are working to resolve this as soon as possible and a further update will be released when the service has been restored.

This has no impact on our network or other system services.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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