TextAnywhere StatusStatus Home

TextAnywhere Service Alert: 24/06/2019 17:48 – Delivery Status issue 18/06/2019

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: Update
Description: On Tuesday 18th June between 07:55 – 08:20 BST one of our providers experienced an issue on their platform which affected a small subset of outgoing SMS traffic that had been routed via the affected provider.

This resulted in delivery status information being delayed for the affected traffic. For a very small number of messages some delivery status information may have unfortunately been lost.

Please note this issue only affected a small percentage of the total SMS traffic sent during this period, the majority of which was sent via alternative routes.

Please accept our apologies for the inconvenience caused.

Current Impact:  
  • Outbound messages:
No impact
  • Inbound messages
No impact
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

Back to Top