TextAnywhere Status

Status and maintenance updates for the TextAnywhere platform.

TextAnywhere Service Alert: 14/09/2017 10:06 – Three UK Service Issue

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status:	Resolved
Description:	Our network providers have confirmed that Three UK have now resolved the issue on their platform. On behalf of the operator we apologise for the inconvenience caused. **************************************** Please be advised that Three UK is currently experiencing an issue on their platform. The operator is working to resolve the issue as quickly as possible. Clients may experience MO and MT delays or failures to Three UK. We appreciate your patience while the operator works to resolve the issue. We will keep you updated with the latest developments. On behalf of the operator, we apologise for any inconvenience caused.
Current Impact:
Outbound messages:	No impact
Inbound messages	No impact
Delivery statuses:	No impact
Web services:	No impact
Web applications:	No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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This is to notify you of a service issue, which may impact your use of our services, as follows:

Status:	New
Description:	Please be advised that Three UK is currently experiencing an issue on their platform. The operator is working to resolve the issue as quickly as possible. Clients may experience MO and MT delays or failures to Three UK. We appreciate your patience while the operator works to resolve the issue. We will keep you updated with the latest developments. On behalf of the operator, we apologise for any inconvenience caused.
Current Impact:
Outbound messages:	Possible delays or failures for Three UK traffic.
Inbound messages	Possible delays or failures for Three UK traffic.
Delivery statuses:	No impact
Web services:	No impact
Web applications:	No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

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This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status:	Resolved
Start Date and Time (UK time):	07/09/2017 21:30:00
End Date and Time (UK time):	07/09/2017 22:30:00
Description:	Please be advised that we, along with our hosting partner Rackspace, will be performing our monthly Microsoft patching program during the above times. We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur. It is possible that at 21.30 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way. We will update you upon completion of the maintenance.
Expected Impact:
Outbound messages:	None expected, though small delays may be seen between 21.30 and 22:30.
Inbound messages:	None expected, though small delays may be seen between 21.30 and 22:30.
Delivery statuses:	None expected, though small delays may be seen between 21.30 and 22:30.
Web services:	None expected, though small delays may be seen between 21.30 and 22:30.
Web applications:	None expected, though small delays may be seen between 21.30 and 22:30.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status:	Pre-notification
Start Date and Time (UK time):	07/09/2017 21:30:00
End Date and Time (UK time):	07/09/2017 22:30:00
Description:	Please be advised that we, along with our hosting partner Rackspace, will be performing our monthly Microsoft patching program during the above times. We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur. It is possible that at 21.30 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way. We will update you upon completion of the maintenance.
Expected Impact:
Outbound messages:	None expected, though small delays may be seen between 21.30 and 22:30.
Inbound messages:	None expected, though small delays may be seen between 21.30 and 22:30.
Delivery statuses:	None expected, though small delays may be seen between 21.30 and 22:30.
Web services:	None expected, though small delays may be seen between 21.30 and 22:30.
Web applications:	None expected, though small delays may be seen between 21.30 and 22:30.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status:	New
Start Date and Time (UK time):	07/09/2017 21:30:00
End Date and Time (UK time):	07/09/2017 22:30:00
Description:	Please be advised that we, along with our hosting partner Rackspace, will be performing our monthly Microsoft patching program during the above times. We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur. It is possible that at 21.30 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way. We will update you upon completion of the maintenance.
Expected Impact:
Outbound messages:	None expected, though small delays may be seen between 21.30 and 22:30.
Inbound messages:	None expected, though small delays may be seen between 21.30 and 22:30.
Delivery statuses:	None expected, though small delays may be seen between 21.30 and 22:30.
Web services:	None expected, though small delays may be seen between 21.30 and 22:30.
Web applications:	None expected, though small delays may be seen between 21.30 and 22:30.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.