Status and maintenance updates for the TextAnywhere platform.

TextAnywhere Service Alert: 04/07/2017 11:13 – O2 Service Issue affecting TextPremium Services

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: One of our network providers has advised of a current issue on the O2 platform which is affecting both dediated and shared short codes.

Customers may not be able to send or receive short code SMS messages via the O2 Network.

Please note that this is only affecting short code traffic via the O2 Network. All other traffic remains unaffected.

O2 engineers are investigating the issue with the highest priority and on behalf of the operator we apologise for any inconvenience caused.

Further updates will be provided as we receive them.

Current Impact:  
  • Outbound messages:
Customers may not be able to send short code SMS messages via the O2 Network.
  • Inbound messages
Customers may not be able to receive short code SMS messages via the O2 Network.
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Service Alert: 04/07/2017 09:12 – EE Service Issue

This is to notify you of a service issue, which may impact your use of our services, as follows:

Status: New
Description: Please be advised that Everything Everywhere UK (EE) is currently experiencing an issue on their platform. The operator is working to resolve the issue as quickly as possible.

Clients may experience MT and MO delays or rejects to EE UK.

We appreciate your patience while the operator works to resolve the issue. We will keep you updated with the latest developments.

On behalf of the operator, we apologise for any inconvenience caused.

Current Impact:  
  • Outbound messages:
Possible delays or rejects for EE traffic.
  • Inbound messages
Possible delays or rejects for EE traffic.
  • Delivery statuses:
No impact
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.