Status and maintenance updates for the TextAnywhere platform.

TextAnywhere Scheduled Maintenance: 22/11/2016 08:00 – COMPLETED – TextPremium Short Code service provider Scheduled Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Completed
Start Date and Time (UK time): 22/11/2016 08:00:00
End Date and Time (UK time): 22/11/2016 09:00:00
Description: COMPLETED

We have been notified by one of our network partners, 2ergo, who provide some of our five-digit Short Code services (shared and dedicated numbers), that they have scheduled maintenance on their platform for the above date and time

The network provider expects this work to be completed during the one hour maintenance window. During this period, there will be an outage in which inbound messages sent to our short codes will be queued. Once the maintenance has been completed the messages will be received by us and automatically sent on to you.

Similarly, premium (chargeable) messages sent by you to handsets during the outage will be queued and processed (and delivered to the handsets) once service is resumed.

Please note that regular, free-to-receive outbound messages and message replies remain completely unaffected by this maintenance window. Only inbound short code services are affected by this maintenance.

We do apologise for any inconvenience that this maintenance will cause.

Expected Impact:  
  • Outbound messages:
No impact on free to receive messages. PSMS messages will be queued and processed on completion of the maintenance.
  • Inbound messages:
MO messages to some short codes will be queued and processed on completion of the maintenance.
  • Delivery statuses:
DR’s will be queued and processed on completion of the maintenance.
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 22/11/2016 08:00 – REMINDER – TextPremium Short Code service provider Scheduled Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Pre-notification
Start Date and Time (UK time): 22/11/2016 08:00:00
End Date and Time (UK time): 22/11/2016 09:00:00
Description: REMINDER:
We have been notified by one of our network partners, 2ergo, who provide some of our five-digit Short Code services (shared and dedicated numbers), that they have scheduled maintenance on their platform for the above date and time

The network provider expects this work to be completed during the one hour maintenance window. During this period, there will be an outage in which inbound messages sent to our short codes will be queued. Once the maintenance has been completed the messages will be received by us and automatically sent on to you.

Similarly, premium (chargeable) messages sent by you to handsets during the outage will be queued and processed (and delivered to the handsets) once service is resumed.

Please note that regular, free-to-receive outbound messages and message replies remain completely unaffected by this maintenance window. Only inbound short code services are affected by this maintenance.

We do apologise for any inconvenience that this maintenance will cause.

Expected Impact:  
  • Outbound messages:
No impact on free to receive messages. PSMS messages will be queued and processed on completion of the maintenance.
  • Inbound messages:
MO messages to some short codes will be queued and processed on completion of the maintenance.
  • Delivery statuses:
DR’s will be queued and processed on completion of the maintenance.
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 22/11/2016 08:00 – TextPremium Short Code service provider Scheduled Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 22/11/2016 08:00:00
End Date and Time (UK time): 22/11/2016 09:00:00
Description: We have been notified by one of our network partners, 2ergo, who provide some of our five-digit Short Code services (shared and dedicated numbers), that they have scheduled maintenance on their platform for the above date and time

The network provider expects this work to be completed during the one hour maintenance window. During this period, there will be an outage in which inbound messages sent to our short codes will be queued. Once the maintenance has been completed the messages will be received by us and automatically sent on to you.

Similarly, premium (chargeable) messages sent by you to handsets during the outage will be queued and processed (and delivered to the handsets) once service is resumed.

Please note that regular, free-to-receive outbound messages and message replies remain completely unaffected by this maintenance window. Only inbound short code services are affected by this maintenance.

We do apologise for any inconvenience that this maintenance will cause.

Expected Impact:  
  • Outbound messages:
No impact on free to receive messages. PSMS messages will be queued and processed on completion of the maintenance.
  • Inbound messages:
MO messages to some short codes will be queued and processed on completion of the maintenance.
  • Delivery statuses:
DR’s will be queued and processed on completion of the maintenance.
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 16/11/2016 21:00 – TextPremium Short Code service provider Scheduled Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 16/11/2016 21:00:00
End Date and Time (UK time): 16/11/2016 22:00:00
Description: We have been notified by one of our network partners, 2ergo, who provide our five-digit Short Code services (shared and dedicated numbers), that they have scheduled maintenance on their platform for the above date and time.

There will be an outage of up to 15 minutes within the 1 hour maintenance window during which inbound messages sent to our short codes will be queued. Once the maintenance has been completed the messages will be received by us and automatically sent on to you.

Similarly, premium (chargeable) messages sent by you to handsets during the outage will be queued and processed (and delivered to the handsets) once service is resumed.

Please note that regular, free-to-receive outbound messages and message replies remain completely unaffected by this maintenance window. Only inbound short code services are affected by this maintenance.

We do apologise for any inconvenience that this maintenance will cause.

Expected Impact:  
  • Outbound messages:
MT messages will be queued during the 15 minute outage period.
  • Inbound messages:
MO messages will be queued during the 15 minute outage period.
  • Delivery statuses:
DRs will be queued during the 15 minute outage period.
  • Web services:
No impact
  • Web applications:
No impact

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 10/11/2016 21:30 – TextAnywhere monthly Microsoft Patching Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Completed
Start Date and Time (UK time): 10/11/2016 21:30:00
End Date and Time (UK time): 10/11/2016 22:30:00
Description: Please be advised that we, along with our hosting partner Rackspace, will be performing our monthly Microsoft patching program during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

It is possible that at 21.30 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way.

We will update you upon completion of the maintenance.

Expected Impact:  
  • Outbound messages:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Inbound messages:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Delivery statuses:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Web services:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Web applications:
None expected, though small delays may be seen between 21.30 and 22:30.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 10/11/2016 21:30 – TextAnywhere monthly Microsoft Patching Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: Pre-notification
Start Date and Time (UK time): 10/11/2016 21:30:00
End Date and Time (UK time): 10/11/2016 22:30:00
Description: Please be advised that we, along with our hosting partner Rackspace, will be performing our monthly Microsoft patching program during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

It is possible that at 21.30 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way.

We will update you upon completion of the maintenance.

Expected Impact:  
  • Outbound messages:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Inbound messages:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Delivery statuses:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Web services:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Web applications:
None expected, though small delays may be seen between 21.30 and 22:30.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 10/11/2016 21:30 – TextAnywhere monthly Microsoft Patching Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 10/11/2016 21:30:00
End Date and Time (UK time): 10/11/2016 22:30:00
Description: Please be advised that we, along with our hosting partner Rackspace, will be performing our monthly Microsoft patching program during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

It is possible that at 21.30 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way.

We will update you upon completion of the maintenance.

Expected Impact:  
  • Outbound messages:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Inbound messages:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Delivery statuses:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Web services:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Web applications:
None expected, though small delays may be seen between 21.30 and 22:30.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.

TextAnywhere Scheduled Maintenance: 10/11/2016 21:30 – TextAnywhere monthly Microsoft Patching Maintenance

This is to notify you of an upcoming TextAnywhere scheduled maintenance window.

Status: New
Start Date and Time (UK time): 10/11/2016 21:30:00
End Date and Time (UK time): 10/11/2016 22:30:00
Description: Please be advised that we, along with our hosting partner Rackspace, will be performing our monthly Microsoft patching program during the above times.

We do not expect any interruption to our services during these times. However, it is always possible that very short delays in the processing of messages, accessing our services, and processing of web service requests may occur.

It is possible that at 21.30 there may be a break in service of up to 5 minutes as the database cluster components are patched and failover in an orderly, structured way.

We will update you upon completion of the maintenance.

Expected Impact:  
  • Outbound messages:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Inbound messages:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Delivery statuses:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Web services:
None expected, though small delays may be seen between 21.30 and 22:30.
  • Web applications:
None expected, though small delays may be seen between 21.30 and 22:30.

If you have any questions, please contact us by emailing CustomerCare@TextAnywhere.net or by calling 08451 221 302.